Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
832 reviews
El Monte RVSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
El Monte RV began in 1970 with a simple mission: to help people discover the freedom and joy of RV travel.From one location to a nationwide network, we've spent over 50 years helping families and adventurers from around the world explore the open road.At El Monte RV, we’re more than just RV rentals—we’re your gateway to unforgettable journeys. Whether you're cruising through national parks, scenic coastlines, or hidden gems across America, our team is here to support you with well-maintained vehicles, expert guidance, and a passion for adventure.We believe in exceptional service, quality RVs, and creating lasting memories—one road trip at a time.
El Monte RV (elmonterv.com) has 832 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
832 approved reviews, newest moderated first
All good first time renting it was smoother than I thought
By Leopoldo
Response from El Monte RV· Jan 6, 2026
We're glad you had a great time. Thank you for your positive feedback! We hope to welcome you as our Guests in the future.
Smooth experience, nice new clean RV, nice staff.
By Yossi
Response from El Monte RV· Jan 6, 2026
Hello Yossi, Thank you for the wonderful review, and taking the time to share your feedback. We appreciate our customers and read every review. We pride ourselves on delivering exceptional service and we are ecstatic that we met expectations!
The service was very good. Nice people and a solid camper
By Ronald
Response from El Monte RV· Jan 6, 2026
We're glad you enjoyed your experience! Thank you for your positive feedback, we appreciate you taking the time to share. It was a pleasure having you as our Guests.
There are long wait times to process in and no crowds to blame for it. Seems a bit disorganized. The unit we rented had about 45k miles on it, it felt like 145k miles on, rattled and made a lot of noises on the road. Everything seemed to work ok, as long as you were on level ground. If it wasn't perfectly level, the bathroom sink water backed up into the shower.
By mo
Response from El Monte RV· Jan 7, 2026
Thank you for your thoughtful feedback — it was truly a pleasure having you as our guests. We’re glad everything worked well during your trip, and we appreciate you sharing the areas where we can improve. We’re sorry for the delays at check‑in and the issues you experienced with the unit, and we’ll be reviewing your comments with our team to ensure a smoother experience moving forward. Thank you again for choosing us, and we hope to welcome you back for an even better stay.
The customer staff was nice and friendly. The picking up and dropping off of the RV was easy and seamless unfortunately, once we got out to the desert, we found out that half of our charging ports and our electrical sockets did not work. Our fridge did not stay as cold as it needed to be when we finally got the fridge to keep things cold it froze the stuff at the bottom.
By Tanya
Response from El Monte RV· Jan 7, 2026
Thank you for sharing your experience — we truly appreciated having you as our guests. We’re glad to hear that our team and the pickup and drop‑off process made things easy and welcoming. We’re sorry to learn about the electrical and fridge issues you encountered during your trip, and we appreciate you bringing them to our attention. Feedback like yours helps us improve our units and ensure a smoother experience for future guests. Thank you again for choosing us, and we hope to have the opportunity to serve you even better next time.
El Monte RV made our Vacation so easy and the best experience in renting from them. Online reservation was easy and the pick up and drop off was also very easy. The motor home was great and very comfortable for our family. We will definitely rent again in the near future .
By Leticia H.
Response from El Monte RV· Dec 17, 2025
We're happy to hear that your vacation was made easy with our services! It's great to know the online reservation, pick up and drop off process was easy, and your family found the motor home comfortable. We appreciate your intention to rent from us again in the future.
The dining table was broken and they did not disclose so then we had to stop on our way out of town for someone to try to fix it on thanksgiving day. He made it work for us, but it was not fully functional.
By Nicole
Response from El Monte RV· Dec 17, 2025
We regret to hear about the broken dining table and the trouble it caused during your Thanksgiving. We appreciate you bringing this to our attention. We'll review this to ensure it doesn't happen again. Thanks for your feedback.
Extremely, well taken care of and everything worked as expected. Thanks
By Ace
Response from El Monte RV· Dec 17, 2025
We're happy to hear that everything worked as expected and that you were pleased with your experience. Thanks for your positive feedback!
