Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
58 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
New Remotes Inc. offers discount replacement TV remote controls, original TV remotes, universal learning remote controls, rf remote, dvd remote, audio cd remote and more- all major brands of TV remotes. Wholesale tv remote controls, DVD, VCR, Audio-Home Theater Remote Controls
Electronicadventure (electronicadventure.us) has 58 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
58 approved reviews, newest moderated first
* They offer original remotes they don't have, then send you a generic replacement that might have some of the functions of the original, but likely not all of them * They do not check back first to ask if you wanted a generic replacement This is what happened to me. They are making money off this scam. They do not refund "shipping and handling", which is way overpriced to begin with. They should be shut down.
By Millard
Stay away from this company. Their business practices are deceitful, in the following areas, as experienced by myself when I ordered a remote: * They offer original remotes they don't have, then send you a generic replacement that might have some of the functions of the original, but likely not all of them * They do not check back first to ask if you wanted a generic replacement * The generic replacement is also offered on their website for a lower price; still they charge for the higher price of the original * When returning the wrong item, they first try to play games with the return shipment, making you feign a "refused" item even you had to open the package, of course. I only did not give 1 star because they respond to emails and finally did refund me fully and sent a return shipment label.
By DonDon
We bought a control from them and was sent completely broken. Even the package and the papers regarding the warranty were torn. There was pieces shattered inside the package. I sent an email tried calling several times without being able to get connected. This company is a scam
By Areli M.
I did receive the remote that I ordered. They sent something else with a note saying they didn't have what I ordered but to try it on my TV. This is a Bait and Switch company. They should not be allowed to sell on the internet. They have not responded to my request to return the fake remote. Don't get conned by this company
By Linda O.
I ordered the PHILIPS-MAGNAVOX NF801UD Remote Control & received it today. I cannot thank you enough! New batteries in & in a blink, right out of the package, everything single thing worked. I am thrilled! You are A-!! If you are looking for a replacement for your remote as I was, you can't go wrong with electronicadventure.us. They have a fan in me.
By JennyDinVa
Wrong remote sent. The remote sent is sold on amazon for a third of the cost of this company.
By Adam B.
Searched for a replacement remote for Sony Bravia TV. Purchased from Electronic Adventure. Product was exactly as described, came within days and works perfectly.
By Robert J.
Just did some business with them. They had the exact Samsung TV remote and they said they only sold new remotes. I was sent the wrong remote. They said mine was no longer available. Didn't say that when I ordered. They just sent one where it had three buttons that didn't even work on my TV and it was missing the 2 buttons I needed. Favorites and Channel list. They did send me return mail , and did refund my whole purchase price and shipping. So I was out nothing, so it is at least legitimate. But NEW and the remote you order they do not do,or at least in my case that was not the result.
By John J.
