Friendly and Professional
The representative who helped me was knowledgeable, friendly and efficient. Thank you!
By Dawn
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
677 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Elavon is the connecting force behind smarter payments, delivering secure, scalable, expert-backed solutions that streamline everything from accepting transactions to accelerating commerce.Backed by decades of industry expertise and intuitive technology, we help businesses of all sizes navigate payments with confidence. From transaction processing and risk management to settlement, equipment, and customer support, Elavon integrates the entire payments ecosystem – so businesses can focus on growth.Across industries, geographies, and stages of scale, we partner closely with our clients to understand their goals and match them with the right tools to move commerce forward.
Elavon U.S. (elavon.com) has 677 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
677 approved reviews, newest moderated first
The representative who helped me was knowledgeable, friendly and efficient. Thank you!
By Dawn
Your Customer Service department is excellent! Today, 10/30/24, Brittany C. was so helpful and patient. I needed information on our 5 MIDs and she assisted me greatly! I initially tried to register at www.mypayments but could not get through. I called and asked Brittany if I had an option (we have auditors in) and she pulled the info and since we do not have a fax machine, she sent it to me via a secure email. SHE IS WONDERFUL!
By Joye S.
Thanks for your helps!
By Jodenecustomer
Great Customer Service, Rep was was super nice and Friendly. Made everything super simple and easy to do. Thank you :)
By Edgar E.
Great communication, great help
By customer
Valerie was very helpful. The overall experience with Elavon has been less than ideal but she was a big help.
By customer
I called to get our accounts cancelled. This was accomplished with no problems. Thank You!
By Mercer County Fairgrounds, I.
Worse company please stay away such a fraud system they have with takepayments we cannot get rid of the problems they have caused us!!! Beware of the con artists
By Tugce K.
Response from Elavon U.S.· Oct 24, 2024
Hi there, thank you for taking the time to leave a review. We welcome the chance to discuss your comments further and offer our help in any way we can. Please send us an email with your phone number, reference #42098, and Merchant ID to [email protected]. Once we receive this information, one of our ambassadors will contact you directly. We look forward to hearing from you soon. All the best, ^Kortnee