Great Customer Service
Kind, professional customer support. Quick and easy processing to accomplish my request & needs.
By Amanda
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
677 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Elavon is the connecting force behind smarter payments, delivering secure, scalable, expert-backed solutions that streamline everything from accepting transactions to accelerating commerce.Backed by decades of industry expertise and intuitive technology, we help businesses of all sizes navigate payments with confidence. From transaction processing and risk management to settlement, equipment, and customer support, Elavon integrates the entire payments ecosystem – so businesses can focus on growth.Across industries, geographies, and stages of scale, we partner closely with our clients to understand their goals and match them with the right tools to move commerce forward.
Elavon U.S. (elavon.com) has 677 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
677 approved reviews, newest moderated first
Kind, professional customer support. Quick and easy processing to accomplish my request & needs.
By Amanda
Valerie was very helpful in solving my issue.
By PainCare
Trina was very pleasant to talk to and work with.
By customer
She was wonderful. Give her a promotion
By Mike J.
I had a great experience and I was extremely impressed with the representative's professionalism and customer service that he provided. The representative went above and beyond to ensure I was satisfied with all the answers given to my questions.
By customer
Michael Sangster was extremely polite and courteous. A high-quality employee. This was my third experience with calling in and he made the process quick and efficient. The second lady I talked to before was rude and condescending. Unfortunately, I did not get her name.
By Chris A.
Very honestly the rep and others that have set us up with this service flew through everything and did not clearly explain the steps to log back into Converge, take payments via the app and Talco device. If it was not for the Elavon CS people, I would be very frustrated in trying to process payments, review my Converge account,etc.
By customer
Every time we need anything all of the customer support people are SOOOO helpful. Thank you for everything!
By Rebecca L.