EIOReviews of eio.com

Knowledgeable and professional sales person

Vessel bit set will be very useful, good buy. Once again the Klein worklamps ( this is the sixth one that I purchased) came thru in good shape . The supplied batteries of the last two I bought were mostly dead, but I expected it because these lamps have probably been on the shelf for a long time. (the batteries weren't really part of the deal anyway). ... replaced the quality dead batteries with equal quality batteries and the lamp lit up bright and intense . None of the Klein lamps that I purchased have been faulty or failed; battery life is good/excellent in low intensity mode. ... wouldn't be without them, now .

easy to order, quick service, fair pricing

I dont have any issue with this delivery, I do have an issue with my 2 "tuckpointing striker jointers that I ordered over a "Month" now and I have NOT received any updates or even a "courtesy" e-mail to explain the delay. I hope this situation gets resolved soon. Not happy

EIO's customer service is well-trained and polite. My questions were answered thoroughly and to my satisfaction. I will definitely return to purchase more items from this website. The orders were delivered promptly and were well packaged. I appreciate the email updates sent after the orders were placed and before they were shipped. EIO has now become my new trusted online store—second only to Amazon.

Good experience

I would like for this company to be more transparent with their customers

Similar to BB, they prepared the label, then no action. I contacted them and they said item will come back in stock at a later date. They strung this along and then never sent the item and won't refund the money.