Quick shipping and a great price
Quick shipping and a great price. They have some really cool stuff that's hard to find elsewhere.
By Netecho
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
697 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Please contact us prior to leaving a negative review. We would prefer working with you to resolve your issue. You may call us at 310-533-5150 between 930AM - 5PM PST or you may email us at [email protected]. We typically respond to all emails within 24-48 hours.
EIO (eio.com) has 697 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
697 approved reviews, newest moderated first
Quick shipping and a great price. They have some really cool stuff that's hard to find elsewhere.
By Netecho
Great price and selection.
By mousse
I just purchased and received my merchandise that I was not able to find on Amazon. Nothing else special.
By Happy C.
ordered, took a couple weeks to get parts in, emails asking where the parts were and they were very quick to respond, pleasant to talk with and when the part came in they were shipped fast. thank you will order from again..
By Keri Melsgal Y.
I purchased they went out of stock on, so without notifying me, they sent me a different product. Now I’m trying to return it and get a refund, and the email reply Is still yet to come.
By Omer Q.
Response from EIO· Mar 30, 2023
This review is 100% false, customer requested a return by email on March 28, and we replied IMMEDIATELY that he was approved to return the order. The customer has not done that and instead chose to try to blackmail us with bad TP feedback into a full refund with no return to get a free item. When we try to call the customer, it goes straight to voicemail and then states the mailbox is full meaning we cannot reach this customer in any way. Sounds very much like a scam.
I didn’t have any trouble finding the Klein Tools items by their part numbers. Once I placed the order, I got shipping notifications and they arrived in perfect condition. Trying to deal with Home Depot is almost impossible.
By Robert B.
Took a week before item shipped out.
By Michael H.
JOHN IS ALWAYS SO VERY HELPFUL WHEN I CALL AND PLACE AN ORDER.. GREAT CUSTOMER SERVICE.
By Diane F.