EGOReviews of egopowerplus.com

These guys are okay when selling you items with fast delivery and easy to use website. However it's when you reach out for the much needed customer service they fail big time. I am waiting for a refund it's been over two weeks, and no where on their website do they mention a £25 handling charge if you return an item.

While under warranty, the motor of the snowblower failed. Took my husband days to get a response from the company when calling--on hold for ridiculous amount of time. We were given all sorts of tasks to verify it was indeed broken. Complied with very specific photos and descriptions . After 6 wks they told us to take it to Agway to get repaired. Repair is finished but EGO won't answer Agway to approve the repair payment so it is being held there. This has been a 3 month process. In central NY--January through April 3rd. Absurd.

Battery failed under warranty. No answer from EGO. Looks like I have to buy another battery or even a new mower from another company

After a decent product for 3.5 years. It's now a pile of trash after the battery refused to coordinate with the lawn mower. I've been ignored for 4 days and straight up refused help from customer service to troubleshoot this issue. There are no resources online and the advice I'm receiving from Reddit is to literally drop the battery to 'fix' it. I borrowed my neighbors mower and will likely buy that (or literally ANY other brand) instead of spending an additional $300 on poor quality EGO products.

I have owned an ego trimmer for 2 years and hate it. The unit feeds line beautifully but than the minute you use it one side of the trimmer line breaks and once the other side is worn down from use you have to refeed the line into unit. It takes hours to trim a very small yard because this POS does not work. BUYER BEWARE Ego sells crap product. They don't warranty the trimmer head so I have to pay to repair a unit that is 2 years old. DO NOT BUY EGO you will regret it like me.

I wish I wouldn’t spend my heart and money on this. I did it for my health to get away from the gas. I’ve had nothing but problems. My battery doesn’t work. Customer service is terrible. I’m throwing the equipment away and going back to gas. Don’t waste your money.

First, i want to say that i have no association with Ego other than as a consumer. I bought the Z6 riding mower last year and used it hard the entire summer. I have almost 16000 sq ft of yard. It functioned flawlessly all year and compared to the gas rider i had, my maintenance time with the ego was almost zero. Wash it down when i was done and make sure the tires are fully inflated. This year i knew that it was time to change the blades so i prepared to do a job that took me 4 hours with my gas mower three years ago. 30 minutes later the blades were done and 10 minutes of that was just looking at what a nice job ego did on manufacturing the mower. No gas, no oil, no belts and easy mowing. Best quality mower of any one

I regret spending $500,000 on this company’s products. The equipment failed far too soon, and when I reached out for support, they offered no real help. Instead, they expected me to spend even more money on expensive replacements. The customer service was useless—just excuses and no solutions. After wasting time and money, I realized this was a terrible investment. Thankfully, the organization tagged in my bio came to my rescue and helped me recover my funds. Save yourself the headache and avoid this company. Their products don’t last, and their support is a joke.