Merchandising
Selection was great
By Bill N.
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
414 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We love being outside. It's not uncommon to find us fishing, hiking, biking, or floating down the river. We are fortunate to be based in Montrose, Colorado where outdoor activities are abundant throughout all seasons.We appreciate and value our customers and strive to provide high-quality products and excellent service.
Ed's Fly Shop (edsflyshop.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 15 reviews with 4 stars · Clear filters
Selection was great
By Bill N.
I am really happy receiving two great products. The genuine Petitjean CDL Pardo feathers package and the Firehole tungsten 5/64 fly tying beads. I am a little disappointed about the Petitjean Magic Tool Stacker not being in stock after placing my order. Shipping could also have been faster. Order was shipped Feb 4, but I did not receive it until Feb 21, 2023. USPS is usually much faster than this order experienced.
By Hector H.
I’ve never received my order as of yet. USPS website keeps saying “label prepared, awaiting items” pre-shipment as of 1-23-2023. You all said it shipped on 1-22-2023. Not too happy. Update--Talked to someone at Ed's Fly Shop on 2-22023 about having never received my order. The person stated that he would send out the order again and would also track the lost order. I received the second order today (different tracking number from the original order.) The person I talked to at Ed's Fly Shop was courteous and accommodating.
By Terry S.
I love your store, hope to visit the real thing some day. Seems like every time I order you’re out of at least one thing, Covid probably🤣 All and all I like your attention to those who order and I’ll probably always check with you first for what I need
By customer
Sadly the store was out of stock for 1/2 of my order, I received a refund but no explanation, I’m assuming only one of the items I purchased were available? I would have preferred that the item would have been sent when back in stock, I know managing online mail order business is challenging to ensure prompt service! Hopefully the product will be available in the very near future! Thank you, Sincerely, Charles Yost
By Charles Y.
I found everything I was looking for and product was received Yeasterday USPS 7 days total. No Back orders. The Lamson Reels Had no user manual matrial, no directions no parts break down information was a little surprised. Went to the web site to get info, and watched Utube Video
By Brian
Good service.
By JACOB T J.
Great customer service from Ed. We had a miscommunication and I thought product was in stock, with SC shortage, fastest way to get my order was to drop shop from the manufacturer. Thank you!
By customer