Never received my order
Never received my order
By Nick T.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
414 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We love being outside. It's not uncommon to find us fishing, hiking, biking, or floating down the river. We are fortunate to be based in Montrose, Colorado where outdoor activities are abundant throughout all seasons.We appreciate and value our customers and strive to provide high-quality products and excellent service.
Ed's Fly Shop (edsflyshop.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 10 reviews with 1 star · Clear filters
Never received my order
By Nick T.
They sent me the wrong item. Not wotlrth the gas to drive back to the post office to return.
By Robert J.
The batten kill spool looks like the battenkill reel with the picture. So I basically bought an overpriced spool when I thought I was getting a good deal on a reel. Misleading advertising
By Shaun E.
Still have not received the ordered item…
By Happy C.
Response from Ed's Fly Shop· Dec 28, 2022
I show this item being shipped on the 19th and delivered on the 23rd.
Ed's fly shop is so desperate to make sales that they're willing to send you a different product from what you ordered. I do realize that there are limitations in what's in stock, but send an email first before processing an order and then sending a different item. Unhelpful customer service and snarky responses.
By Unhappy
Response from Ed's Fly Shop· Aug 26, 2022
I'm sorry you feel that way. That's not our intention at all. Being that we ran out of the color you ordered and these are backordered. We sent you the other black bag we had. If you didn't like. We have no problem refunding the order. A return label was sent out.
I was sent the wrong item. Will be returning.
By Marlee H.
Response from Ed's Fly Shop· Aug 26, 2022
Sorry you received the wrong item.
I still have not received my glow thingamabobbers that i ordered from ebay
By Tyrone H.
Taking forever for shipment
By jentri A.