Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
701 reviews
EditorialistSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Editorialist is a comprehensive, technology-powered approach to servicing the luxury goods shopper. Editorialist fuses personal styling, content, and shopping in one seamless digital experience driven by proprietary technology, e-commerce tools and luxury fashion content. We are reinventing the way brands and retailers reach UHNW consumers. We connect affluent shoppers with best-in-class stylists and editors and connect brands with the most powerful consumer, all while delivering a personalized white glove experience.
Editorialist (editorialist.com) has 701 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 546 reviews with 5 stars · Clear filters
Great help in finding dress. Astoundingly fast delivery. Wonderfully done.
By Frances S.
Response from Editorialist· Oct 23, 2025
Hi Frances! Thank you so much for your lovely feedback! We're delighted to hear you found the perfect dress and received it quickly. We truly appreciate your kind words and hope to assist you again soon!
Easy buying process and good updates to quick delivery
By Brenda M.
Response from Editorialist· Oct 23, 2025
Hi Brenda! Thank you for your kind feedback! We're glad to hear the process was smooth and that your order arrived quickly. We appreciate your support and hope to serve you again soon!
Always very communicative and prompt!
By Kathryn
Response from Editorialist· Oct 22, 2025
Hi Kathryn! Thank you so much for your kind words! We're glad to hear that you found our communication and service prompt. Providing a smooth and responsive experience is always our goal. We truly appreciate your support!
Excellent service. Found the dress I had been looking for. Immediate next day delivery.
By Anamariana G.
Response from Editorialist· Oct 22, 2025
Hi Anamariana! Thank you so much for your kind review! We're delighted to hear you found the dress you'd been searching for and that it arrived so quickly. We truly appreciate your support and hope you enjoy your purchase!
Wow, I did not arrive for my order to arrive as quickly as it did!! Package arrived super quickly and in great shape!! Also, I ordered a pair of Birkenstocks I can’t find here in the US but they have them in Europe. Super happy I found these and was able to order them!!!
By N P.
Response from Editorialist· Oct 22, 2025
Hi Patrick! Thank you for sharing your wonderful feedback! We’re so happy to hear your order arrived quickly and in perfect condition. It’s great that you found the pair you were looking for — we’re thrilled we could help make that happen! Enjoy your new Birkenstocks!
Great attendance, customer service exemplar
By MARIA REGINA R.
Response from Editorialist· Oct 20, 2025
Hi Maria! Thank you so much for your kind words! We truly appreciate your recognition of our team’s dedication and commitment to providing excellent service. Your feedback means a lot to us and motivates us to keep delivering the best experience possible.
Excellent customer service, beautiful product, great price!
By Tony L.
Response from Editorialist· Oct 20, 2025
Hi Tony! Thank you for your wonderful review! We’re thrilled to hear you’re happy with both our product and service. Your feedback encourages us to keep delivering quality and value to all our customers.
Great. Except too small
By Sherryl F.
Response from Editorialist· Oct 20, 2025
Hi Sherryl! Thank you for your feedback! We’re glad you’re happy with your purchase. If the item doesn’t fit, please don’t hesitate to reach out to our support team at [email protected] to see if it’s eligible for a return — we’ll be happy to assist you.
