Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
701 reviews
EditorialistSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Editorialist is a comprehensive, technology-powered approach to servicing the luxury goods shopper. Editorialist fuses personal styling, content, and shopping in one seamless digital experience driven by proprietary technology, e-commerce tools and luxury fashion content. We are reinventing the way brands and retailers reach UHNW consumers. We connect affluent shoppers with best-in-class stylists and editors and connect brands with the most powerful consumer, all while delivering a personalized white glove experience.
Editorialist (editorialist.com) has 701 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 546 reviews with 5 stars · Clear filters
Experience ordering and delivery was timely and updates were helpful
By Peter M.
Response from Editorialist· Feb 4, 2026
Hi Peter! Thank you for your feedback. We’re happy to hear your order and delivery went smoothly and that the updates were helpful. We appreciate your support and look forward to serving you again soon!
My order went very smoothly. I am very pleased with my purchase. It was delivered quickly & efficiently.
By Tee W.
Response from Editorialist· Feb 4, 2026
Hi Tee! Thank you for your feedback. We’re glad your order went smoothly and that you’re happy with your purchase. We appreciate your support and look forward to serving you again soon!
Cannot believe how superb the customer service & experience was... purchased a suede Bottega Veneta jacket. They proactively let me know that Selfridges (the company fulfilling the order) was passing on tariffs which were not reflected in the price... and that they had went ahead and paid them. These people are wonderful... 11/10
By Kurt K.
Response from Editorialist· Feb 4, 2026
Hi Kurt! Thank you for your wonderful feedback. We’re delighted to hear you had such a positive experience and that our team could assist with the tariffs on your Bottega Veneta jacket. Your kind words mean a lot to us and we look forward to serving you again soon!
The bag was in perfect condition and the delivery was quick , and the price was good as well . Thank
By ARNAUD
Response from Editorialist· Feb 4, 2026
Hi there! Thank you for your feedback. We’re happy to hear the bag arrived in perfect condition, quickly, and at a great price. We appreciate your support and look forward to serving you again soon!
Super efficient and fast.
By Jose L.
Response from Editorialist· Feb 4, 2026
Hi Jose! Thank you for your feedback. We’re glad you found the process efficient and speedy. We appreciate your support and look forward to serving you again soon!
Very fast shipping
By Tammra C.
Response from Editorialist· Feb 4, 2026
Hi Tammra! Thank you for your feedback. We’re happy to hear your order arrived quickly and appreciate your support. We look forward to serving you again soon!
Great pricing on an item I really wanted. Quick delivery.
By Ralph R.
Response from Editorialist· Feb 4, 2026
Hi Ralph! Thank you for your feedback. We’re glad you enjoyed the pricing and that your order arrived quickly. We appreciate your support and look forward to serving you again soon!
customer service has been extremely attentive and reassuring; employees have kept me in the loop as I am navigating a really tight delivery window before an important event that I purchased an outfit for.
By Steph J.
Response from Editorialist· Feb 4, 2026
Hi Steph! Thank you for your feedback and for commending our support team. We’re happy to hear our team was attentive and kept you updated during your order. Rest assured that your kind words have been read and shared with our supervisors. We really appreciate it and look forward to serving you again soon!
