Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
701 reviews
EditorialistSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Editorialist is a comprehensive, technology-powered approach to servicing the luxury goods shopper. Editorialist fuses personal styling, content, and shopping in one seamless digital experience driven by proprietary technology, e-commerce tools and luxury fashion content. We are reinventing the way brands and retailers reach UHNW consumers. We connect affluent shoppers with best-in-class stylists and editors and connect brands with the most powerful consumer, all while delivering a personalized white glove experience.
Editorialist (editorialist.com) has 701 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 546 reviews with 5 stars · Clear filters
Great customer service
By Theresa
Response from Editorialist· Feb 16, 2026
Hi Theresa! Thank you for your kind words! We’re thrilled to hear that you’d recommend our website. Your support means a lot, and we look forward to serving you again soon!
Will recommend this website
By Alex P.
Response from Editorialist· Feb 18, 2026
Hi Alex! Thank you so much for the recommendation! We truly appreciate your support and look forward to serving you again soon!
Great pricing and incredibly fast delivery.
By Rhett M.
Response from Editorialist· Feb 16, 2026
Hi Rhett! Thank you for your kind words! We’re glad you’re happy with the pricing and that your order arrived so quickly. Fast, seamless service is always our goal!
Lots of communication and service were excellent. Delivery was as fast as an F1 pitstop. Not mentioned, the clothing item was in perfect condition.
By Scott M.
Response from Editorialist· Feb 9, 2026
Hi Scott! Thank you for sharing your experience! We’re so glad to hear the communication and service hit the mark. Fast delivery is always the goal! It’s also great to know your item arrived in perfect condition. We truly appreciate your kind words and hope to assist you again soon.
Price was good, they dropped something off of the shipping that I initially thought I was going to pay so the price got even better.. shoes were perfect, delivered on time to the states. Cheers
By Jonathan R.
Response from Editorialist· Feb 9, 2026
Hi Jonatha! Thanks for sharing your experience! We’re glad the pricing worked out even better than expected and that your shoes arrived in perfect condition and right on time. That’s exactly what we aim for. Cheers, and we hope to shop with you again soon!
ABSOLUTELY AMAZING!!! Y’all really go over and beyond!! This was my first time ordering from Editorialist…definitely won’t be my last. Thank you for such a wonderful experience! ❤️
By Beth W.
Response from Editorialist· Feb 9, 2026
Hi Beth! Thank you so much for your wonderful feedback! We’re thrilled to hear that your first experience with Editorialist was such a positive one. Going above and beyond for our customers is always our goal, and we’re so happy it made a difference for you.
Fast response and solution 👍🏼
By Kassiecove
Response from Editorialist· Feb 9, 2026
Hi Kassie! Thank you for your kind feedback! We’re happy to know that you received a fast response and a helpful solution. Providing efficient and reliable support is always our priority. If you need anything else, feel free to reach out anytime. We truly appreciate you taking the time to share your experience.
Incredibly on top of the communication. They have been great throughout the whole ordering process. I was even given a mini refund due to miscommunication. My coat said no duty/fees at checkout but then I received an email saying there would be a fee. The entire Editorialist team (and I emailed with several people) were very efficient and helpful. Pleasantly surprised and will definitely shop with them again.
By Elizabeth
Response from Editorialist· Feb 4, 2026
Hi Elizabeth! Thank you for your feedback. We’re glad to hear our team kept you informed and could assist efficiently throughout your order. We appreciate your kind words and look forward to helping you with your next purchase!
