Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
701 reviews
EditorialistSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Editorialist is a comprehensive, technology-powered approach to servicing the luxury goods shopper. Editorialist fuses personal styling, content, and shopping in one seamless digital experience driven by proprietary technology, e-commerce tools and luxury fashion content. We are reinventing the way brands and retailers reach UHNW consumers. We connect affluent shoppers with best-in-class stylists and editors and connect brands with the most powerful consumer, all while delivering a personalized white glove experience.
Editorialist (editorialist.com) has 701 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 546 reviews with 5 stars · Clear filters
Quick shipping. Good communication
By MB
Response from Editorialist· Jul 10, 2026
Hi Marisa! Thank you for your kind feedback! We’re delighted to hear that you had a positive experience with our prompt delivery and helpful updates. We truly appreciate your support and look forward to assisting you again!
Excellent service.
By Heleen M.
Response from Editorialist· Jul 10, 2026
Hi Heleen! Thanks for the great feedback! We're so glad we could provide excellent service, and we appreciate you taking the time to share your experience.
Unbeatable prices and my purchase arrived perfectly and within days.
By Sherry E.
Response from Editorialist· Jul 9, 2026
Hi Sherry! This is so wonderful to hear! We're thrilled that your order arrived quickly and that you loved the pricing. We truly appreciate your support and hope to serve you again soon!
Great style at a nice price -love the site
By Jackijc
Response from Editorialist· Jul 8, 2026
Hi Jacquelyn, we're thrilled to hear that you love our selection and found great style at a great price. We truly appreciate your support and look forward to shopping with you again soon!
The order was filled promptly
By Rider from F.
Response from Editorialist· Jul 6, 2026
Hi! We're delighted to hear your order was fulfilled promptly. We appreciate your support and look forward to serving you again!
I am amending my previous bad review and would like to provide an update. I initially had an issue with my order, and could not get a response for assistance (I used the form through the website, and I also submitted an email). While they said they could not find any communications from me, they promptly emailed me back and quickly assisted with a return and refund. I am very pleased with the customer service provided. I hate I had to leave a bad review to get assistance, but am happy with the result. Thank you!
By Tawni L.
Response from Editorialist· Jul 3, 2026
Hi Tawni! Thank you so much for taking the time to update your review. We truly appreciate your transparency and are glad we had the opportunity to make things right. We're sorry for the initial frustration you experienced, but we're delighted to hear that our team was able to assist you promptly with your return and refund. Your feedback is invaluable, and we'll continue working to improve our service. Thank you again for giving us the chance to help, and we hope to serve you again in the future.
Prompt service, free shipping
By L. K.
Response from Editorialist· Jul 2, 2026
Hi Lisa! Thank you for your wonderful feedback! We're delighted to hear you enjoyed our prompt service and complimentary shipping. We truly appreciate your support and look forward to serving you again soon!
Such an incredible company. Literally, you can’t possibly have better customer service. I had an issue and it was COMPLETELY resolved in less than 20 minutes. Thank you. 🙏🏼 You have a customer for life.
By FGM
Response from Editorialist· Jun 30, 2026
Hi Frank! Thank you so much for your kind words and for taking the time to share your experience. We’re truly glad we could resolve your issue quickly and make things right for you. Your support means a lot to us, and we’re so happy to have you as part of our community. We look forward to assisting you again in the future!
