EditorialistReviews of editorialist.com

Response from Editorialist· Jul 18, 2026

Hi Charley, we’re sorry to hear the sizing information wasn’t as accurate as expected. Your comments are valuable, and we’ll share them with our team as we continue to improve the shopping experience. We truly appreciate your support and hope to serve you again soon.

Response from Editorialist· May 30, 2026

Hi Kathryn, thank you for your review! We're delighted to hear that you love the dress and that the quality and fabric met your expectations. We apologize for the inconvenience caused by the signature-required delivery and the delay in receiving your package. We're glad it arrived safely in the end and hope you have a wonderful time wearing it to the wedding. Thank you for shopping with us!

Response from Editorialist· May 22, 2026

Hi Sharon! Thank you for your feedback! We’re so glad to hear you had a good overall experience with us. We completely understand that duty fees can be frustrating, and while these are isolated cases depending on the destination country and customs regulations, we truly appreciate your understanding and support. We hope to serve you again soon!

Response from Editorialist· May 12, 2026

Hi Sophie, thank you so much for your kind review! We’re very happy to hear that you had a positive experience with our customer service and response time. We truly appreciate your support and hope to assist you again in the future!

Response from Editorialist· Apr 9, 2026

Hi Paul! Thank you for your feedback. We’re glad to hear you had a positive overall experience, and we’re sorry that the shoes weren’t as comfortable as expected. One of our support team members has reached out to you to explore options regarding the fit and comfort.

Response from Editorialist· Mar 23, 2026

Hi Maria! Thanks for your feedback. We’re really glad you’re happy with your purchase; that’s exactly what we aim for. Cheers, and we hope to see you back again soon!

Response from Editorialist· Feb 16, 2026

Hi Diane! Thank you for sharing your experience! We’re glad to hear you’re happy with the ballet flats you ordered, and we sincerely apologize for the longer-than-expected delivery. Please note that upon order confirmation, we notified you via email that we couldn’t process the shipment as expedited, and a $20 shipping refund was issued. If you haven’t received the refund yet, please contact our support team at [email protected], and we’ll be happy to assist you.

Response from Editorialist· Feb 4, 2026

Hi Jawaan! Thank you for your feedback. We’re glad the shipping was fast and that you enjoyed your shopping experience. We appreciate your suggestion about including duties upfront and will keep it in mind to improve. We look forward to serving you again soon!