Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
701 reviews
EditorialistSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Editorialist is a comprehensive, technology-powered approach to servicing the luxury goods shopper. Editorialist fuses personal styling, content, and shopping in one seamless digital experience driven by proprietary technology, e-commerce tools and luxury fashion content. We are reinventing the way brands and retailers reach UHNW consumers. We connect affluent shoppers with best-in-class stylists and editors and connect brands with the most powerful consumer, all while delivering a personalized white glove experience.
Editorialist (editorialist.com) has 701 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 546 reviews with 5 stars · Clear filters
Got a very hard to find skirt with no trouble…
By Kathleen W.
Response from Editorialist· Aug 6, 2026
Hi Kathleen! Thank you for sharing your experience! We’re delighted to hear you found the perfect skirt and that your shopping journey was smooth. We appreciate your support and hope to welcome you back again soon!
They responded right away when I had an issue with the order.
By Rush F.
Response from Editorialist· Aug 6, 2026
Hi Rush, thank you so much for your kind review! We’re glad to hear that we were able to assist you and provide support when you needed it. We truly appreciate your trust and look forward to helping you again in the future!
what is great on this is that is my first time buying from editorials and I will happy recomendet to any friends. Good coustomer service and fast answer to questions.
By esther C.
Response from Editorialist· Aug 5, 2026
Hi Esther! Thank you for your wonderful feedback! We’re thrilled to hear that your first experience with Editorialist was a positive one. We truly appreciate your recommendation and are grateful for your kind words about our support team. We look forward to assisting you again in the future!
I love that customer service was committed to resolving my cancellation requests and so on time
By Alicia G.
Response from Editorialist· Aug 5, 2026
Hi Alicia! Thank you for your kind feedback! We’re delighted to hear that our team was able to assist you and provide the support you needed. We truly appreciate your trust and are always here to help make your experience as smooth as possible.
I reached out regarding a return and recieved a timely, thoughtful and very helpful reply.
By Southern S.
Response from Editorialist· Aug 4, 2026
Hi Shell! Thank you for your kind feedback! We're delighted we could provide the support you needed and truly appreciate you taking the time to share your experience. We look forward to assisting you again in the future.
Service was great and item was delivered on-time!
By Fred J.
Response from Editorialist· Aug 3, 2026
Hi Fred! Thank you for taking the time to share your experience! We're delighted to hear everything went smoothly and truly appreciate your support. We look forward to welcoming you back for another exceptional shopping experience.
Excellent customer service
By Esther K.
Response from Editorialist· Jul 31, 2026
Hi Esther! Thank you for sharing your experience! We’re thrilled to know our team was able to make your journey with us a smooth one. We appreciate your kind words and look forward to welcoming you back.
Quick shipment and accurate order
By Aimee W.
Response from Editorialist· Jul 31, 2026
Hi Aimee! Thank you for your kind feedback! We’re delighted to hear that your order arrived promptly and that everything was just as expected. We appreciate your support and hope to assist you again soon!
