Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
867 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
eddiebygiddy.com is listed under Health Equipment.
eddiebygiddy.com (eddiebygiddy.com) has 867 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
867 approved reviews, newest moderated first
The service was great, especially the response time once we were able to communicate the issues
By John K.
Response from eddiebygiddy.com· Feb 18, 2021
Hi John. We're so happy to hear you’re enjoying Eddie! We sincerely appreciate you being a Giddy customer. Please let us know what else we can do to help you on your journey to better sexual health, wellness, and happiness.
Their customer service is prompt, and they take care of their customers. They stand by their product.
By Mitch B.
Response from eddiebygiddy.com· Feb 18, 2021
Thank you so much for your support, Mitch! Glad to hear you're enjoying Eddie. Let us know if you need anything!
Does not help
By Terry C.
Response from eddiebygiddy.com· Feb 18, 2021
Hi Terry, we're sorry to hear you are not satisfied with our product. We have reached out to you via e-mail to talk about the next steps we can take to help. We'll talk soon.
Works wonderful, I love the Giddy !!!!!!
By kenny W.
Response from eddiebygiddy.com· Feb 18, 2021
Thanks for sharing, Kenny. We're happy you're experiencing the benefits of Eddie!
Works, but the edges on the bottom irritate
By John H.
Response from eddiebygiddy.com· Feb 18, 2021
Hi John, we're sorry to hear your Eddie hasn’t been a perfect experience. If it’s too tight, it can cause the experience you're having. The good news: we have a Size Insurance guarantee! So, you can resize your Eddie for free. Our team has reached out to you via email to assist you better. We’ll get you fixed up with an Eddie that fits just right! We’ll talk soon.
Best investment ever
By Mark S.
Response from eddiebygiddy.com· Feb 18, 2021
Hi Mark. We're so happy to hear you’re enjoying Eddie! We sincerely appreciate you being a Giddy customer. Please let us know what else we can do to help you on your journey to better sexual health, wellness, and happiness.
Customer service was terrible!!!
By Daniel B.
Response from eddiebygiddy.com· Feb 18, 2021
Hi Daniel, we're sorry to hear about your experience. We have looked into your account and can confirm we have responded to your communication. We advise checking your spam folder in case you are not receiving our messages directly to your inbox. Once we get confirmation from you, we can send your resized device right away. Thank you again for reaching out. We'll talk soon.
Comfortable fit
By Mark
Response from eddiebygiddy.com· Feb 18, 2021
Thanks so much for sharing your experience, Mark! We're happy to hear you're enjoying your Eddie.
