Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
867 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
eddiebygiddy.com is listed under Health Equipment.
eddiebygiddy.com (eddiebygiddy.com) has 867 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
867 approved reviews, newest moderated first
The service provided by Giddy is first rate and fast. My first Eddie was a tad large I requested the smaller size and it arrived in a few days not questions ask.
By David C.
Response from eddiebygiddy.com· Feb 24, 2021
This is great to hear, David! We love it when customers find their perfect fit. Thanks for being a customer, and please let us know if we can help with anything.
Fast shipping, and many helpful videos about the product and ED.
By Jeff Z.
Response from eddiebygiddy.com· Feb 24, 2021
Hey Jeff, thank you so much for the support. We're excited for you to experience the benefits of Eddie and the ED guide video series. Please reach out to our team with any other questions you might have - we're here for you!
I got mine as a gift from my wife and she guessed the wrong size. Then I needed to get a larger size and eliminate some pain but I could tell the original smaller device did work and help me for sure, Shane was terrific in the customer service as we worked together to figure out how she ordered it initially and what size she picked. He worked very hard to help me get a size change and it was a testament to great customer service. I really give him kudos for the service which is so important when you don't know exactly what the size should be. Remove that worry and see if they work for you like it worked for me. Terrific product made possible by superior service!
By Bob S.
Response from eddiebygiddy.com· Feb 24, 2021
Hi Bob - thank you for your kind words. We truly appreciate it, and love getting feedback from couples who are happy with the results! We’ll be here if you need anything!
It is very hard to put on. The little ears on the red ring are difficult to catch, stretch and put it on the band.
By Anand K.
Response from eddiebygiddy.com· Feb 23, 2021
Hi Anand, thank you for your message. We sent you an email with some tips that will help add/remove Eddie. We appreciate you being a Giddy customer and trusting us with your sexual health. We’ll do our best to make sure you get the most out of Eddie. Talk to you soon!
Doesn’t help in keeping things serviceable. Very expensive experiment
By Steve
Response from eddiebygiddy.com· Feb 23, 2021
Hello Steve. Thank you for your message; we’re sorry to hear about your experience. Most of our customers see some form of improvement after becoming familiar with using their Eddie, and after checking out some of the videos in the ED Guide video series. We produced the ED Guide to treat the mental and emotional challenges of ED. It’s provided with every device because achieving a satisfactory result (sometimes) requires more than wearing a device. The ED Guide also includes tips and tricks for properly using Eddie, and how to maximize your experience. We sent you an email to better assist you with this matter. We look forward to improving your experience and showing you what thousands of other men and their partners are enjoying about Eddie. Talk soon!
it doesn't work for me.
By Thomas U.
Response from eddiebygiddy.com· Feb 23, 2021
Hi Thomas, thanks for your honest feedback. We’re sorry to hear you weren’t satisfied with the results. We’re happy to help you understand your options. First, we would recommend trying a different size. If Eddie isn’t sized correctly, it won’t provide the full benefits. Eddie isn’t one-size-fits-all; if it was, it wouldn’t work. It’s normal for some customers to try multiple sizes to confirm their perfect fit. If you prefer, you can take advantage of the money-back guarantee. Also, if you haven’t yet, we highly recommend checking out the ED Guide video series, which tackles the mental and emotional aspects of ED and has tips and information for properly using and getting the most out of Eddie. Please check your email - our team has reached out to better assist you. We look forward to improving your experience.
I guess this will have to be redone later. I received on Eddie very fast, but it didn’t work so I sent in for a resize, but they sent the same size that I already had. Now they are sending me another one ,it is in the mail. After I receive it I will gladly do this review again. I have a suggestion on sizing. You should take all sizes A,B,C, and D, and put the diameter of each (opened up, no band and also show the diameter of the Eddie with smallest band on Eddie. I think with these two measurements, a person could better select the correct size. Also the company Giddy has done a very good job, of keeping me informed about everything.
By Phillip L.
Response from eddiebygiddy.com· Feb 23, 2021
Hey Phillip, thanks for this feedback. We're continuously working to improve our product experience. We truly appreciate your input and have submitted your comments to our team. Keep us posted on the new size! We can't wait for you to experience all the good things Eddie can do :)
Still not working disappointed wife
By Diane
Response from eddiebygiddy.com· Feb 22, 2021
Hi Diane, we're sorry to hear about your experience. We sent you an email to better assist you and we look forward to improving your experience. Thanks again for trusting us with your sexual health and wellness!
