never again
i ordered a Ecotric Fat snow tire from them it worked for alittle while then started grinding. ecotric offered a replacement for my motor but that one too was defective, so i said ok... maybe this was a mistake and let me order another motor. complained again and they sent me another replacement to fix the replacement motor that was messed up and that too was messed up. my final attempt was me ordering a wheel and paying FULL PRICE for the wheel to install it to the defective bike. tried it once more and those gears was also defective, not only this but the controller was melting internally without me knowing that could have caught on FIRE. thank god that the 3rd party service i went to caught that during final inspection. i was so pissed of at them i decided just to buy a ebike kit from someone else. the only reason i am giving 2 stars is their customer service was helpful, other than that their quality is awful.
By Holly Patricia W.