Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
141 reviews
EcomobiclubSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ecomobi is dedicated to using technology to bring warmth and humanity into everyday life. We focus on electric mobility tools, offering safe and convenient travel solutions for those facing mobility challenges due to age, health, or other reasons. Every product we create is more than just transportation—it’s a bridge to family connection, personal autonomy, and human dignity. We believe that the freedom to move is fundamental to living an independent and fulfilling life. Guided by the vision of "empowering life," Ecomobi blends innovation with compassion to reignite the passion for living and bring hope and joy to our users.
Ecomobiclub (ecomobiclub.com) has 141 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
141 approved reviews, newest moderated first
I worked with Ecomobiclub and received the top treatment. I ordered a foldable scooter and had an issue with delivery. They asked questions and delivered another on right away. They helped make it easy and comfortable. I ordered extra accessories and then they went on sale, they refunded the difference. Great people and service. I would recommend them to others who need a traveling scooter.
By Joseph J.
I absolutely love my scooter it's a little bit on the heavy side for me but it's because I have disintegrating disks, but it rides nice, it goes through grass wonderful and having a little trouble with the battery but they said they'd replace it for free. It's very easy to fold up and very easy to unfold.
By lillian D.
So far, the MS02-F 30-mile scooter has been great for theme parks, museums, and zoos. The 30Ah battery pack has plenty of power to get through a full day, but having a second battery on standby is a great addition, especially if there are a lot of hills. The battery is also very easy to swap. Speaking of hills, the 350W motor has enough torque to give you the confidence to tackle some pretty good inclines. I also really like the variable throttle control, where the speed changes depending on how much you squeeze the throttle. It makes the scooter very easy and natural to control. Maybe even more important than everything else I mentioned is the customer support. The Ecomobi team has been top tier. They respond quickly, are helpful, and most importantly, actually provide satisfying solutions. Overall, the MS02-F has been a great scooter and has worked very well for the places we’ve taken it.
By Reoy
My 84 year old father LOVES his scooter! It has increased his mobility around home and getting to appointments. We highly recommend the MS01F scooter.
By Kathy S.
I own two ecomobi scooters. I had an issue with my second purchase, but the company responded quickly and replaced the second scooter. I am super happy with my scooters and the prompt response of the company and their follow-up with me!
By Christiane Von Brucker - S.
I had inadvertently thrown away my charging cord. I contacted Ecomobi Customer Service and they were quick to understand and identify the cord I needed. I purchased the cord and it was promptly shipped and I received exactly the right charging cord. They even sent it free of charge!
By Donavon P.
Great customer service. I just received my MPG3 scooter. I ordered an extra battery. Unfortunately I ordered the wrong one. Customer service has worked with me to get the correct size battery. Very happy with my scooter and look forward to taking my scooter on my upcoming trip.
By Mona S.
The scooter I bought was ready to go right of the box wherefore was no assembly required. It was light enough for me to get into and out of my car. It had plenty of power. I would recommend it for anyone that couldn’t handle a heavier one.
By Robert P.
