Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
584 reviews
EasyWPSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
EasyWP by Namecheap is an award-winning WordPress hosting platform. Affordable, cloud-based and super-easy to use, since launching in 2017, EasyWP is not only the fastest Managed WordPress Hosting platform but also powers over 98,000 websites and boasts more than 92,000 subscribers.
EasyWP (easywp.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
584 approved reviews, newest moderated first
It was easy to use
By Ikechukwu O.
Response from EasyWP· Nov 18, 2024
Hello, thank you for sharing your feedback. We’re delighted to hear that the experience was easy and comfortable. If you need any further support, don’t hesitate to reach out. Thank you for your feedback! Best regards, Namecheap team
I'm new to Easy WP so I can't comment much yet. So far so good in terms of the dashboard layout as I can see my usage easily compared to Namecheap shared hosting, Stella.
By Tairal T.
Response from EasyWP· Nov 14, 2024
Hello, Thank you for the feedback and for sharing your initial impressions. We are glad to hear that things are going well and that you are happy with our services so far. If you ever have any questions or additional feedback, we are here for you. Best regards, Namecheap Team
Bad Bad Bad Bad Bad
By Awais B.
Response from EasyWP· Nov 13, 2024
Greetings, thank you so much for sharing your feedback! We may need more details on the matter, in order to check it from our side and fix it, if possible. Our support team will send you a ticket to your email address shortly, to sort the things out. We hope for your cooperation. Best regards, Namecheap Team
EasyWP was cheap, that's why I bought it. But it is extremely slow and buggy. You want to edit a page and click "Pages" button, it goes all black screen and refreshing the page for 5 times won't work. You want to edit your website, any click on anywhere on the screen takes time to process. Editing website is not that easy as they claim in their name. I am getting super sick of this slow and buggy service. If I knew it was like this before buying it, I would go to another wordpress service or would do it manually. easywp is being a true pain for me. Once my subscription ends I'll never come back to this buggy hole. same with namecheap domains, my website is slow as a turtle. Can't believe they are this trash yet they make propaganda of Ukraine. Edit: they requested my info for this review and I provided. no solution so far, the service is EXTREMELY SLOW AND BUGGY. You edit a page and publish it, it is published with missing parts. You want to edit any thing on your website, it takes freaking AGES to load a screen. I tried it on 3 different browsers but the result is the same. And the funniest part is when I contacted their support team, they told me they are not specialized in web design and that I should contact a completely irrelevant website to get my thing done. A very simple header template of their default theme didn't work, that was it. They do maintenance almost all the time and my website says "there has been a critical error on this website"... I really, seriously and deep heartly can't believe a paid internet service could be this terrible. I'll go custom design asap and cancel my subscription.
By Willy M.
Response from EasyWP· Nov 13, 2024
Hello, thank you for sharing your experience. We would like to assure you that such a behavior for EasyWP pages is atypical and may be related to the internet connection used to access it, network configurations or the browser in question. It is important to check if the same situation occurs when trying to use a different browser or network connection. For us to be able to investigate this and help get it resolved, please share your account username and email in a private TrustPilot message we have sent you. Once done, our team will be able to contact you via a ticket to address this. UPD: Thank you for the details provided! Our team will reach out to you shortly to address the issue. You will receive an email to your account primary email address. Hope to hear back from you soon. Best regards, Namecheap team
Easy to use. Best customer service ever. Always respond super quick, the agents know what they are doing, they always solve my requests, one way or another
By Fernando G.
Response from EasyWP· Nov 12, 2024
Hello Fernando, Thank you so much for your feedback and kind words! We’re proud of our brilliant Customer Support team and it’s great to hear about your positive experience! If our Live Support may be of any assistance to you again, we are always happy to help you at https://www.namecheap.com/help-center/live-chat/ . Best regards, Namecheap team
Easy to use. Clear and concise instructions. Flexible.
By Susan D.
Response from EasyWP· Nov 11, 2024
Hello Susan, Thanks for sharing your experience! Best of luck on your journey! Should you need any assistance, our Live Support is happy to help 24/7 at https://www.namecheap.com/help-center/live-chat/ . Best regards, Namecheap team
I am really happy with these guys. The product is solid and the support is the best I have experienced.
By John R.
Response from EasyWP· Nov 8, 2024
Hello John, Thank you so much for taking a moment to share your feedback with us! We are delighted to know that you are happy with our services and support. Our main concern is to provide our clients with the outstanding customer experience you deserve. Should you need any assistance again, our Live Support is happy to help anytime at https://www.namecheap.com/help-center/live-chat/ . Best regards, Namecheap team
Support was very responsive, knowledgeable and patient. Thank you
By Ana K.
Response from EasyWP· Nov 7, 2024
Hello, Thank you so much for sharing your experience! We're truly glad to hear that our support team was able to assist you effectively. It’s always our goal to provide assistance in a way that’s both helpful and comfortable for you. We're here whenever you need us! Best regards, Namecheap Team
