Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
584 reviews
EasyWPSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
EasyWP by Namecheap is an award-winning WordPress hosting platform. Affordable, cloud-based and super-easy to use, since launching in 2017, EasyWP is not only the fastest Managed WordPress Hosting platform but also powers over 98,000 websites and boasts more than 92,000 subscribers.
EasyWP (easywp.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
584 approved reviews, newest moderated first
The process was straight forward, the pricing was helpful to get me up and going online, the platform is built well to allow ease of use in different forms. As I am not an IT expert, I would say this is a very advanced platform that is way over my head but with the help of AI I have been able to figure it out and make it work well for me.
By Eric E.
EasyWP makes a difference for site speed and other technical stuff but for me it is the quality of the support staff whenever my theme or a plugin goes wonky. They are always at the top of their game!
By Sean
thank you تم مساعدتي في استعادة الموقع بشكل سريع وواثق شكرا
By وديع أ.
Wow!! Anna M. is AMAZING!! What a fantastic tech support person! She went above and beyond to help me restore my website several times due to a hacker and worked calmly and diligently for hours with me to not only solve the mystery, but RESOLVE it too! Anna M's EWP massive dedication and customer service is OUTSTANDING!! THANK YOU!!! I could not have handled any of this without the professional help from Anna!!
By Yvonne Jones, C.
I enjoy using easywp, customer service is great
By Ramatu Y.
Response from EasyWP· Oct 14, 2026
Hi Ramatu, Thank you for your feedback! We are glad EasyWP is working well for you and that you’ve had a great experience with our support team. If you ever need help along the way, we’re always here for you. Best regards, EasyWP Team
I ran into a tricky conflict on EasyWP: HackGuardian's read-only mode was blocking my Divi theme's CSS caching, breaking my site's styling every time it was active. I also hit a WAF block preventing REST API uploads to my Media Library, and a separate Application Password authentication issue. Their live chat support was excellent throughout: patient, technical, and willing to dig in properly rather than offering generic fixes. They monitored real-time WAF logs with me, whitelisted the correct rules, and helped me isolate each issue methodically. Everything's now working. If you need genuine hands-on troubleshooting, EasyWP's support team delivers.
By Jamie
Response from EasyWP· Sep 28, 2026
Hello, Thank you for the feedback! We are delighted to hear you had a positive experience with our support team. We are always here whenever you need assistance. Best regards, EasyWP Team
They always have a solution for you and you do not need wait days for it.
By Charan K.
Response from EasyWP· Sep 27, 2026
Hi Charan, Thank you for sharing your experience. We truly appreciate your kind words about our support team and are glad you can count on us for timely help and solutions. It means a lot to hear that! We’re always here whenever you need a hand! Best regards, EasyWP Team
It was my first time getting hosting from Namecheap and the service and assistance I got was so exceptional. They had taken care of restoring my backups and it was flawless. Kudos to Serhii who assisted!
By Eduardo Bedural J.
Response from EasyWP· Sep 24, 2026
Hello Eduardo, Thank you for sharing your feedback! We are delighted to know that you are satisfied with our customer support. However, we'd like to remind you that reviews on Trustpilot should not include information that identifies individuals, such as names, phone numbers, or addresses. Such reviews may be flagged by the system, therefore, we kindly ask that you refrain from mentioning names of our customer support representatives in the future. You can familiarize yourself with the policy of the Trustpilot platform in the following guidelines: https://legal.trustpilot.com/for-reviewers/guidelines-for-reviewers https://support.trustpilot.com/hc/en-us/articles/223402108--8-tips-for-writing-great-customer-reviews Your understanding will be highly appreciated! Best regards, EasyWP team
