EasyWPReviews of easywp.com

Response from EasyWP· May 2, 2025

Hello, Thank you for sharing your feedback and experience with us. We’re pleased to hear that you’re making progress, even if the process hasn’t been as intuitive as you’d hoped. If you come across any challenges or have questions at any point, please don’t hesitate to get in touch with us at https://www.namecheap.com/help-center/live-chat/. Our team is always here to support you and help make the experience as smooth and effective as possible. Best regards, EasyWP Team

Response from EasyWP· May 2, 2025

Hello, Thank you for your feedback! We're thrilled to hear that you've had such a positive experience with us. If you ever need assistance or have any suggestions, feel free to reach out. Best regards, EasyWP Team

Response from EasyWP· Apr 13, 2025

Hello, thank you for sharing your experience. We are glad to hear that our team was able to help you so well. It is important to mention that due to TrustPilot's policies, sensitive details such as names should not be included in reviews. In the meantime, should you need any assistance again, our Live Support is happy to help anytime at https://www.namecheap.com/help-center/live-chat/. Best regards, Namecheap Team

Response from EasyWP· Apr 7, 2025

Hello Ashley, Thank you for taking the time to share your feedback. We’re so glad we could help get your site back up quickly. Mistakes happen, and we're always here to support you when they do. Thanks a ton for the kind words and for choosing EasyWP! Should you need any assistance, our Live Support is happy to help 24/7 at https://www.namecheap.com/help-center/live-chat/. Best regards, EasyWP Team

Response from EasyWP· Apr 4, 2025

Hello Martin, We take copyright concerns very seriously, and we’re sorry to hear about your experience. We understand how frustrating this situation must be, and we truly want to assist. To investigate further and ensure the right actions are taken, we’ve sent you a private request for more details. Please share any relevant information, such as specific URLs or case references, so we can look into this matter. UPD: Thank you for details provided. Per our check, the matter should be addressed to the hosting provider to see if their terms of service have been violated. Unfortunately, there is no option for us to take actions since we do not control the hosting company in this instance. Also, there is an update from our Team with instructions provided via existing ticket. Please check it from your end and let us know if any assistance is needed. UPD2: Please accept our apologies for such confusing experience, we have double-checked the matter. Please rest assured that update was provided via existing NC-UXH-7107 Ticket, which is sent to the email address provided via Trustpilot. At this stage, please double-check your email in order to proceed with the case. Our Team will gladly assist you further. Best regards, Namecheap Team

Response from EasyWP· Mar 10, 2025

Hello Sarah, Thank you for sharing your experience with us. We are sorry for any possible inconveniences. The following guide may help to access your website database: https://www.namecheap.com/support/knowledgebase/article.aspx/10101/2285/easywp-how-to-access-your-website-database-via-phpmyadmin/ If you have any questions, we are happy to help anytime at https://www.namecheap.com/help-center/live-chat/. Best regards, EasyWP Team