Placed 2 orders online within a day of…
Placed 2 orders online within a day of each other. They both arrived within 1 day.
By Calconix
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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242 reviews
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Since 1978 Eastwood as been designing innovative products for the Automotive DIY Community. Our in house designed products are made with our customers in mind.
Eastwood (eastwood.com) has 242 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
242 approved reviews, newest moderated first
Placed 2 orders online within a day of each other. They both arrived within 1 day.
By Calconix
Ordered the item and received it in 3 days. Easy to place the order and fast turnaround by Eastwood shipping to me. Great job!
By Jack
I ordered their mini metal saw on 11/10/2022 for a project I am working on. It arrived with a defective blade guard. I have contacted Eastwood 3 times concerning this and all I receive is an email indicating "someone will contact me shortly". The saw actually seems to be well made but mine is not usable and dangerous. I am very displeased with their customer service and will not be using them again for my restoration project. This is a follow up on the above review. After leaving negative reviews on three sites I received a response and return shipping label the same day. Coincidence? I don't know. The item was promptly replaced and seems to be of good quality although I have had an opportunity to use it.
By Charles B.
Purchased a bench top metal cutting saw from them two years ago. Unit has light use and less than 10 hours today cutting time. Went to use and it was making a rattling noise and the blade drive wheel wouldn't move. Emailed customer support and after several back and forth emails basically told tough luck, out of warranty. No repair parts available, no parts lists so I can try and find parts. So, $400 down the drain for this. Buy at your own risk, no more purchases from them.
By John M.
Superfast shipping and updates. Great buffer so far.
By Frank Ginsbach J.
Fast shipping, Great customer experience, This flux core wire is great .030
By Marshall W.
My online order experience was straightforward. No hassles or hick-ups in the ordering process. The checkout and email confirmation followup went smooth also. Highly recommend. Thanks Eastwood!
By Bill
My order arrived promptly, and it was the correct item. The price was also reasonable.
By Davendra P.