Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,295 reviews
Dutch VetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Homepage Why Dutch? How it Works Dog Anxiety Dog Allergy Pharmacy At Dutch, we’re big believers in providing pets with the highest quality of life possible. How do we do this? With science-backed, personalized treatment delivered directly to the homes of pet owners. We know vet appointments can be inconvenient for pet parents and — even worse — stressful for pets. By leveraging telehealth solutions, we’re able to bypass these hurdles and spend more time getting to the root of your pets’ quality-of-life issues. We specialize in treating chronic, curable conditions such as anxiety, allergies and obesity, and proudly employ top veterinarians from across the country to do so. We encourage all of our pet parents to leave us a review so we can continue to improve our business in bringing relief and comfort to your best friends.
Dutch Vet (dutch.com) has 5,295 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
5,295 approved reviews, newest moderated first
Dr McCloskey was thorough and kind. This was an excellent alternative to dragging my hurting 200lb Mastiff into the car and vet. Meds arrive in 3 days, so a great option for non-emergencies
By Tina C.
Response from Dutch Vet· Jul 10, 2025
We're happy to hear that the thorough and kind care was helpful for your Mastiff! We're glad you found our service a great option for your non-emergency needs and appreciate your feedback.
The Vet was extremely personable. Was very concerned about my fur baby. Went into great detail about the prescribed meds. I was very happy with the results of the zoom call.
By Angela M.
Response from Dutch Vet· Jul 10, 2025
We're happy to hear that the veterinarian was personable and thorough! We're glad your fur baby is doing well, and we appreciate your positive feedback on the video consultation.
I was looking for an online provider and pharmacy and happened upon Dutch in an online search. Went thru the membership process, assessments on 3 pets and conducted 3 zoom encounters with veterinarians all same day. Got my rx’s filled and are being delivered today. The process was seamless, professional with excellent customer service. Definitely worth it and will be a repeat customer!!
By Dan T.
Response from Dutch Vet· Jul 10, 2025
We're happy to hear that you found what you were looking for! It's great to know that the process was seamless and professional, and that you experienced excellent customer service. Thank you for your positive feedback; we appreciate it!
Kali and I and my wife met with Dr. Shannon Barrett regarding Kali's ear problems. She was great and took her time in looking at Kali, diagnosing his issue, and educating us on what might be causing his ear infections. Very, very helpful.
By John G.
Response from Dutch Vet· Jul 10, 2025
We're happy to hear that you found the consultation helpful. We appreciate you sharing your positive experience and that our team member was able to assist with the diagnosis and provide helpful information.
I had a great experience with Dr. Hall—she was compassionate, knowledgeable, and clearly cared about my cat's well-being. Unfortunately, the overall service from Dutch has been disappointing. I ordered a prescription three weeks ago and still haven’t received it. When I tried to follow up, I was met with delays and unhelpful responses. To make matters worse, there's a $5 "transfer fee" just to obtain your own pet’s prescription—a completely unnecessary charge that feels like a money grab. Between the poor follow-through and extra fees, I decided to cancel my subscription. It’s a shame, because Dr. Hall was truly wonderful. The system she works within, however, is not.
By Beth N.
Response from Dutch Vet· Jul 9, 2025
Thank you for taking the time to share your experience, we’re so glad to hear that you had a positive interaction with Dr. Hall, and we’ll be sure to pass along your kind words to her. We’re sorry to hear that the overall experience didn’t meet expectations, and we’d like to offer some clarification. The initial prescription request was submitted on July 1st, but it did require some follow-up with the veterinarian to ensure it was clinically appropriate and aligned with your cat’s treatment plan. We kept you updated throughout this process, and once the vet revised the medication and updated the plan, our team moved forward promptly. As for the $5 prescription transfer fee, we understand your concern, and our team had already offered to refund that fee as a courtesy. Our goal is never to create frustration, but rather to ensure that prescriptions are handled safely and compliantly. We appreciate your feedback and are genuinely sorry to see you go. If you have any further questions or need help with anything else, please feel free to reach out to us at [email protected], we’re always here to help.
Great communication. Very friendly. Very helpful. Will definitely use again.
By paul W.
Response from Dutch Vet· Jul 9, 2025
We're happy to hear that you found our team friendly and helpful. We appreciate your feedback and look forward to working with you again.
using Dutch is so much easier than going to traditional vet and saves me a ton of money. A+++++++
By Nonya
Response from Dutch Vet· Jul 9, 2025
We're happy to hear that using our services has been easier and more affordable for you than a traditional vet. Thank you for the positive feedback!
Great vet call for only being 10 minutes. She was very knowledgeable and helpful. Also very nice. Highly recommended.
By Evan B.
Response from Dutch Vet· Jul 8, 2025
We're happy to hear that the vet was knowledgeable and helpful during the call. Thank you for recommending our services; we appreciate your feedback a lot!
