Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,295 reviews
Dutch VetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Homepage Why Dutch? How it Works Dog Anxiety Dog Allergy Pharmacy At Dutch, we’re big believers in providing pets with the highest quality of life possible. How do we do this? With science-backed, personalized treatment delivered directly to the homes of pet owners. We know vet appointments can be inconvenient for pet parents and — even worse — stressful for pets. By leveraging telehealth solutions, we’re able to bypass these hurdles and spend more time getting to the root of your pets’ quality-of-life issues. We specialize in treating chronic, curable conditions such as anxiety, allergies and obesity, and proudly employ top veterinarians from across the country to do so. We encourage all of our pet parents to leave us a review so we can continue to improve our business in bringing relief and comfort to your best friends.
Dutch Vet (dutch.com) has 5,295 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
5,295 approved reviews, newest moderated first
Very thorough virtual appt - convenient for geriatric dog with severe hip dysplasia
By Sarah
Response from Dutch Vet· Jan 20, 2026
We're happy to hear that the virtual appointment was convenient for your geriatric dog. Thank you for your positive feedback and time!
Amazing! Just amazing! This is what is needed for today’s society!
By Antonio S.
Response from Dutch Vet· Jan 20, 2026
We're glad you enjoyed your experience and appreciate your positive feedback. Thank you for sharing your thoughts; it means a lot to us.
Easy to talk to and listened to my concerns
By Natalie T.
Response from Dutch Vet· Jan 20, 2026
We are happy to hear that you felt heard and comfortable discussing your needs with us. Thank you for your feedback.
Vet was empathetic and professional during our video call. She explained everything about the medications and answered all of my questions.
By customer
Response from Dutch Vet· Jan 20, 2026
We're happy to hear that the vet was empathetic and professional during your video call. We appreciate you acknowledging the thorough explanations and answers provided.
Great experience, it was easy fast and convenient! Am glad I didn't have to take my puppy to the pet clinic, and was able to resolve my puppy issue on a video chat. And Dr. Smith was kind patient and informative..I really recommend Dutch for your pet
By Ita Bee V.
Response from Dutch Vet· Jan 20, 2026
We're happy that you found our services easy, fast, and convenient! We're glad we could resolve your puppy's issue via video chat and that you appreciated the informative consultation. Thanks for your recommendation!
I purchased the service and made an appointment only to find out that I could NOT get a prescription in my state. My dog has a thyroid condition and so regular med checks are the only reason we go to the Vet. Now I am being told that even though I canceled the same day I cannot have a refund and am just the money for a service I couldn’t use in the state of Iowa anyway. Had I known this I would have never made the purchase.
By Shanna C.
Response from Dutch Vet· Jan 20, 2026
Thank you for sharing your experience. We’re sorry for the frustration and would like to clarify a few important points. During sign-up, members are required to enter their state, and the platform clearly indicates whether prescriptions are available in that state based on telemedicine regulations. This information must be confirmed before moving forward, allowing members to make an informed decision prior to purchase. We do provide service in all 50 states. While some states, including Iowa, do not currently allow veterinarians to prescribe medications via telemedicine, members in those states still have access to unlimited veterinary advice for one low annual fee, as well as the ability to purchase over-the-counter products. After reviewing your account, we can confirm that you reached out on Monday, January 19, 2025, and your membership was cancelled and fully refunded the same day. We appreciate you taking the time to leave feedback and wish you and your dog all the best.
My vet was on time and VERY KNOWLEDGEABLE about what Journey had going on. She prescribed whats needed after fully checking her out. She had me to swab her ears, flip her over so she can examine her skin, and had a look at her coat. We planned a next visit after she starts the meds. I feel the experience is Worth every penny and am glad i found a GREAT veterinarian
By KenyaG
Response from Dutch Vet· Jan 20, 2026
We're happy to hear that the veterinarian's knowledge and thorough examination of Journey made you feel confident. We appreciate you sharing your positive experience and are so glad you found a great veterinarian.
Dutch has been so helpful with treating my dog's skin conditions and allergies. They are very easy to contact and quickly respond to questions.
By C L.
Response from Dutch Vet· Jan 20, 2026
We're happy to hear that we could help your dog with their skin conditions and allergies. We appreciate you mentioning our responsiveness and quick replies!
