Experience was ok but could have been…
Experience was ok but could have been quicker so that I didn’t have to go through the whole experience of maybe sending the product back and waiting for a credit.
By Beverley C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
82 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DustaPro is a compact robot vacuum built for smaller homes and simpler lives. There’s no app to download, WiFi to connect, or account to create: just charge it, press the single button, and DustaPro cleans on its own, then stops when it’s done.With 450Pa of suction, DustaPro is designed for daily maintenance, handling everyday dust, crumbs, and pet hair on hard floors and low-pile rugs, including wood, tile, laminate, and vinyl. Run it regularly and dirt never gets a chance to build up. It isn’t suited to thick or deep-pile carpet, where a more powerful vacuum will serve you better.At 8.5 inches wide and 2.8 inches tall, DustaPro fits under most sofas, beds, and kitchen cabinets, and when it’s not running, it can be stored in a drawer. If it bumps into an obstacle, it reverses and finds another direction, so you don’t need to monitor it. Each cycle runs for about 25 minutes, enough for a quick daily pass in a studio apartment or small home.DustaPro runs below 60 decibels, roughly the volume of a quiet conversation, so it won’t disturb calls, TV, or pets. It charges from any USB cable in about three hours, and an indicator light lets you know when the battery is low.
DustaPro (dustapro.com) has 82 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
82 approved reviews, newest moderated first
Experience was ok but could have been quicker so that I didn’t have to go through the whole experience of maybe sending the product back and waiting for a credit.
By Beverley C.
Easy to make order. Hope it works as well as promoted.
By MARILYN
I'm absolutely happy with the experience I had with the team. They went above and beyond to help me and it was done within a couple of hours.
By Christine
great product it seems!
By Tony P.
Please send return label to send robot vacuum cleaner for full refund please it not suitable for me thanks
By NATVARLAL P.
Response from DustaPro· Jul 22, 2026
Hello Natvarlal, Thank you for reaching out. We have located your order and can confirm that a member of our support team has already reached out to assist you with your request. An agent has also been assigned to continue reviewing your case and provide further assistance regarding the return process. Best regards, Logan from DustaPro
The got back to me quickly and answered my question clearly.
By Katey C.
I appreciate the ease of being able to order this product & get it checked out then shipped. I really hope this robot vacuum works as well as it was advertised. I’ll be sure to check back in with another follow-up review.
By BJ G.
Knowing I don't have to do things on phone
By Christine S.