It is amazing how bad dunkins is
It is amazing how bad dunkins is! Their iced tea is good, but they get it wrong almost every time! Oh, and yeah, $2.55 for a medium iced tea is a tad high. I'm done with them.
By James S.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
442 reviews
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Dunkin' Donuts (dunkindonuts.com) has 442 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
442 approved reviews, newest moderated first
It is amazing how bad dunkins is! Their iced tea is good, but they get it wrong almost every time! Oh, and yeah, $2.55 for a medium iced tea is a tad high. I'm done with them.
By James S.
Anyone who has ever had an excellent donut wouldn't eat here. DD is terrible and their stale, dry donuts aren't worth the price.
By Raq R.
Used to be good but now they've gone stale. I remember they had breakfast combos where you could get a donut and coffee or bagle and coffee for a reasonable price. Now everything is just expensive because you have to order individually. Plus, they decreased in quality: donuts taste like chemicals now. I don’t know what happened.
By Dustin
So today i was in dunkin donuts in manassas and i had ordered a crosont stuffer and they served it to me fresh on the out side but frozen on the inside i gave it to them back and told them and when they reheated it it was still as frozen as could be . Every time i order something its always cold never come to walmarts dunkin in va , there is a cashier whos always measing you'r order up and some how he still working here if you ever do make sure to not get diego as a cashier or everything will be messed up or served to you frozen .
By Lilian F.
Places keeps America running! People just always have something to complain about!
By Maryland L.
Habe zum ersten mal die Donut’s online bestellt. Weil man einen Termin ausmacht dachte ich, dass die so wie die Pizza Lieferanten mit dem Roller oder Auto ausgefahren werden. Kam heute mit der UPS und alles war zerdrückt und nicht mehr genießbar 😡 Das war das letzte mal!
By Deci
Tastes like ****
By Amy B.
My wife and I are in our 80’s and, weather permitting, have enjoyed having a Dunkin Donuts iced coffee after walking in the morning. Many times we experienced a drink that was either very weak, as if the coffee grinds had been used twice, or extremely harsh (aged) and undrinkable. In the latter instance, we were told that the cold brewed (decaf) coffee was to be replaced AFTER EIGHT HOURS ... which explains why the harsh taste. We no longer drink DD iced decaf coffee before 10am!! Just an observation....
By Stanley A.