Dunkin' DonutsReviews of dunkindonuts.com

355 Broadway, Amityville, NY 11701 Now Wednesday August 27th we went to buy Ice Coffee at that store but the people who are there especially two Hispanic girls are very disgusting and they speak very badly to the people also the manager who is there is very disgusting when you tell him not to put too much ice they say that it is a rule and that they can't take away the ice and they put too much ice in the coffee and they speak to him in a very bad way

Great latte, fabulous service by very fantastic and helpful staff.

We ordered the value breakfast - 2 wraps and a coffee. Then we added an iced Signature Latte and 2 Boston Creme donuts. The latte tasted good, just too much ice and too costly. We went through the drive thru so we took the ice out when we got home so it didn't water down the drink. The wraps were a little chewy on the edges. The cheese tasted weird. The donuts were good and not as expensive as Sheetz donuts have become. The coffee that I ordered with the meal was just a medium hot coffee with creamer in. It was watered down and did not taste very good. The service was friendly, though. Don't think I'll be going back.

Ordered online for a holiday treat for the kids. Received a box of squashed melted garbage. Would add photos if I could. Unbelievably gross. Dunkin immediately promised a refund, 2 weeks later no refund and are now ignoring me. Never again. Krispy Kreme has much better customer service

Amazing service from the lovely girl with red hair very friendly and polite young lady will definitely come back to the Nottingham store x

The doughnut was just delightful and the caramel frappe was extraordinary.And the staff were helping and kind.I couldn’t of had a better experience.

Ordered for my fellas 40th birthday as a birthday cake alternative. When they arrived on the day it looked liked they'd been run over repeatedly (including delivery this eyesore had cost me over £40). I put in a complaint to customer services, their original reply was quick and said they would issue a refund. It's been getting on for 2 weeks now and still no refund, only an email saying as they hadn't heard from me in 96 hours since that email are they to take the issue as being resolved? I replied no, as to date I haven't received my money back. Since that email i haven't heard from them since, and even tried opening up another complaint to match the other which they're choosing to not reply to either. Absolutely disgusting customer service, I dont understand how this company has got so big.

So, what do I have to say? Dunkin have a lot of locations around the US. Some of them are worse, but some are really great. I like my local one. I visit it at least once a week to buy some treats for the kids. Always great service and great quality.