Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
632 reviews
Duck's ServicesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Duck's Services provides top-tier modifications for AAA titles, with over 75,000 successful orders. Backed by 24/7 support and instant delivery, we ensure a seamless experience. As a leading DMA hardware supplier, we provide cutting-edge solutions to take your gaming experience to the next level.
Duck's Services (ducks-services.com) has 632 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
632 approved reviews, newest moderated first
Ordered Inferno for r6 and first i got driver issues and opened a ticket where the problem got fixed. But got a different problem where the loader just dont even open in the lobby. Then support helped with that best cheat oat
By Brandon L.
Response from Duck's Services· Mar 11, 2026
Thanks Brandon. Glad support was able to get both issues fixed for you. Sometimes setup problems pop up but that’s exactly what our support team is here for.
@Mr. Duck is deadass the realest mf out there. No matter how big his company is he still cares about his customers. The support time was very lengthy (around 21 hours - to get my firmware), but that makes sense with all the tickets these guys have. I'm being for real download Vencord and look at hidden channels its insane, easily 500+ tickets. but when my time came around we got my firware setup in less than an hour. I bought the 35t bundle on a Thursday, received it the next Wednesday (in the U.S) which is hella fast especially for the items. Duck was kind enough to get me right with a little surprise in my order. Honestly worth the money. There are other people out there that can get you the same shit cheaper, but with Duck's you're not just paying for the product but for the support, fast shipping, etc. If your reading this and thinking about ordering yourself a dma setup do it!
By Noctis
Response from Duck's Services· Mar 11, 2026
Really appreciate you taking the time to write such a detailed review Noctis. We do handle a lot of tickets every day but we always make sure everyone gets the help they need. Glad the bundle arrived quickly and that we were able to get your firmware set up smoothly.
the best everything working perfect
By Edison M.
Response from Duck's Services· Mar 11, 2026
Thanks Edison. Glad everything is working perfectly for you. We appreciate the support.
Good admin called trix answer litterly all my questions basically instantly best admin will be definitely buying dma soon from this website
By Alfie B.
Response from Duck's Services· Mar 11, 2026
Appreciate it Alfie. Trix works hard helping users and answering questions so it's great to see that recognized. Looking forward to helping you when you decide to grab your DMA setup.
very good I will buy again again
By Tj N.
Response from Duck's Services· Mar 11, 2026
Thanks Tj. Glad you had a good experience and we look forward to helping you again in the future.
great product and amazing support from trix
By Data E.
Response from Duck's Services· Mar 11, 2026
Appreciate the review. Trix is always putting in work helping customers get everything running correctly. Glad you had a good experience.
Well i bought the 75t bundle and the dma came not working, vmm failed drivers not installing on main pc when i opened a ticket in there support group i got ignored for 2 days then banned from there discord for being “gay” but the real reason is i called the admin out for purposely ignoring people so they can pay him. DO NOT BUY
By kenzie
Response from Duck's Services· Mar 5, 2026
Hi Kenzie, We attempted to assist you with your driver installation issue through our support system. However, during the interaction you sent abusive messages and threats toward members of our team, including telling a staff member to harm themselves. Because of this behavior, you were removed from our Discord server. Our community rules are in place to protect both customers and staff, and threats or harassment are not tolerated. For transparency, we have records of these messages. Your removal was based solely on this conduct, not on the technical issue you reported. We help thousands of customers successfully set up their hardware, and our team is always willing to assist those who communicate respectfully. — Duck’s Services
(Edit) No sir, you did message me asking me to remove or edit the review that I didn’t even create. You don’t take bad language towards customers serious, you yourself called me a retard after your staff banned me. I have a screen shot from the ticket that the ticket app saved. I had been having issues non stop and that last ticket was not to get help for the firmware, I had already closed that ticket for that prior because nobody would help. The developer was tagged and never spoke a word for over two days. I have the right to refuse services when that service is poor and breaks T.O.S. I am now receiving messages from the owner, Mr. Duck, asking me to remove a review that I did not write. The review in question is the one posted directly below mine. I only found it after searching for Duck’s Services reviews myself. Being contacted and pressured over a review I did not author is inappropriate and unprofessional. During my service ticket interactions, I was called “autistic” and a “peanut brain.” That kind of language is completely unacceptable, especially from someone representing a business. It reflects a lack of professionalism and an inability to handle criticism appropriately. To be clear, I never personally experienced Duck’s Services during what others describe as its better days. I only know it once had a strong reputation. Based on my experience, that reputation does not align with how things are currently handled. I am not making direct accusations regarding speculation about Trojans or firmware concerns. I can’t confirm or deny those claims. However, in this industry, concerns like that are not unheard of. I won’t make blind accusations, but I also won’t dismiss legitimate questions outright. What I can speak on is my own experience. The professionalism, transparency, and integrity I expected were not present. What may have once felt genuine now feels purely transactional. The focus appears to have shifted away from service and toward revenue. Everything written here reflects my honest experience. I’ve intentionally left out much of the negativity for the sake of time. If anything, this is a measured account — not an exaggerated one. I took a look at my Ticket from their discord just now and noticed the owner himself Mr.Duck called me a retard. In that one ticket I was called Autistic, sped, and a retard…off the top of my head I bet there is actually more. I have photo proof so no denying. Ticket tool, save to phone for the win.
By Brandon
Response from Duck's Services· Mar 5, 2026
Hi Brandon, I want to address this review to clarify what actually occurred. Your original support ticket was opened to ask about the version and button functions of the HDMI fuser, which our team answered by providing the device version and documentation. Later in the same ticket you raised a separate issue related to firmware flashing on your DMA card, where the flash process completed but your system would not boot while the card was enabled. Our team requested additional information so the issue could be troubleshooted further. However, during the conversation you stated that you closed your own firmware support ticket and purchased firmware from another provider instead, and later returned asking for credit for the firmware you chose not to troubleshoot with us. As explained in the ticket, we cannot provide refunds in situations where the troubleshooting process was abandoned. Regarding the language mentioned in your review — some comments were made in frustration during the discussion, and that is something we take seriously and will address internally. However, the claim that we contacted you to pressure you over a review you did not write is incorrect. We reached out because we believed you were the author of another review due to the timing and context, and once that possibility was raised we simply asked for clarification. Duck’s Services supports thousands of users and we take both customer support and our reputation seriously. If you are willing, we are still open to revisiting the original firmware issue and helping resolve it properly. - Duck’s Services
