Customer Service
zesira answered all my questions and concerns, and was overall very helpful in helping me setup my product.
By George
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
632 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Duck's Services provides top-tier modifications for AAA titles, with over 75,000 successful orders. Backed by 24/7 support and instant delivery, we ensure a seamless experience. As a leading DMA hardware supplier, we provide cutting-edge solutions to take your gaming experience to the next level.
Duck's Services (ducks-services.com) has 632 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
632 approved reviews, newest moderated first
zesira answered all my questions and concerns, and was overall very helpful in helping me setup my product.
By George
Fast, nice, honest, and honestly won't ask questions he'll just help. much love!
By Gage C.
EAC firmware is detected on rust and gets you banned after a week. I tested across multiple pc's, accounts, etc. Their ban reports channel always has bans from EAC from other users too. Support is slow and they try everything to avoid a refund and responsibility.
By Grayson
Response from Duck's Services· Apr 21, 2026
Hi there, We understand your concern, but we’d like to clarify a few points. EAC (Easy Anti-Cheat) is constantly updating, and detection waves can occur across the entire space — this is not unique to any single provider. Our firmware is actively maintained and updated in response to these changes, and many users continue to run without issues. Ban reports being shared in a public channel are intentional for transparency — no provider is immune, and we don’t hide that. It’s important context, not proof of something being permanently “detected.” Regarding support and refunds, we do our best to assist every customer and resolve issues properly. In cases like firmware updates or replacements, we follow clear policies and work to provide solutions rather than leaving customers without options. If you’re still experiencing issues, feel free to reach out with your details and we’ll review your case directly. — Duck’s Services Team
Mr. Duck, Anthony, any many other support users assisted, and very professionally as well. I noticed a lot of the issues I encountered were User Error and able to be self diagnosed. They continued to provide exceptional feedback, links to necessary downloads, and phenomenal professionalism with a touch of personality. I’ve utilized Ducks service before, and will continue to utilize them as communication is always high and they ensure high quality service.
By Zenobite
Awesome service , had major issue with my product , nothing they can’t fix ,highly recommend duck service
By Conrad O.
My service has been nothing but the best, great people who know what their doing and are willing to help you with any issues that might come up.
By Andrew T.
Trix was very helpful throughout the process, and didn't act like a robot!
By Chawks
great service, great team, great admin staff. trix personally was very helpful. highly reccomend there service.
By Mralexwhite C.