Always a quick and painless process
Always a quick and painless process. Professional at all times.
By Christine D.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
311 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With more than 30 years of experience in luxury resale industry, we proudly bring our world-class authentication services to the comfort of your own home. Our rigorous multi-point inspection of your item is based on craftsmanship, materials, shapes, proportions, symmetry, patterns, colors, stitching, hardware, heat stamps, engravings, tags, logos, fonts, serial number, production code, historical consistency, NFC chip data, and many more.
Dr. Runway (drrunway.com) has 311 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
311 approved reviews, newest moderated first
Always a quick and painless process. Professional at all times.
By Christine D.
I have used Dr runaway to authenticate all my luxury items a lot of times already. They’re very helpful and will walk you through out the process. They will also let you know which and how to obtain certain information that they need for authentication. I highly recommend Dr runaway
By RAMZ
Dr. Runway was recommended by numerous friends to authenticate my Gucci bag purchased on eBay. Extremely quick response time! Will most definitely use again.
By Simone S.
Super fast and efficient! Highly recommend
By Erica
Excellent customer service and fast. I had my authentication within minutes via Facebook. Whomever I spoke with was very kind and patient and happy to walk me through the process as well as answering any questions I had.
By Julie C.
Amazing and fast as always
By Monica R.
Very knowledgeable and helpful.
By T G.
Worst authenticator
By Henry D.
Response from Dr. Runway· Jul 3, 2024
Since the day that we started luxury authentication, we have always known that we could be attacked by sellers of counterfeit items. Our authentication results are based on knowledge of luxury handbags and accessories from over 30 years of experience. Because your item was deemed counterfeit, you tried to write this review to damage our reputation. However, our clients know that we have been doing luxury authentication for a long time, and they know that our results are the most accurate in the world.