Fast results
Fast results
By Alison
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
311 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With more than 30 years of experience in luxury resale industry, we proudly bring our world-class authentication services to the comfort of your own home. Our rigorous multi-point inspection of your item is based on craftsmanship, materials, shapes, proportions, symmetry, patterns, colors, stitching, hardware, heat stamps, engravings, tags, logos, fonts, serial number, production code, historical consistency, NFC chip data, and many more.
Dr. Runway (drrunway.com) has 311 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
311 approved reviews, newest moderated first
Fast results
By Alison
Got the result faster and the process is easy to follow ! Very straight forward procedure.
By Angela L.
Great customer service and quick turn around!
By Alvina
Came highly recommended and didn’t disappoint. Very fast reply which was appreciated. Thanks again!
By Laura C.
Friendly- Fast- Reliable
By Sarah G.
Excellent service!! and prompt response
By T S.
Scammers, absolutely to avoid, very incompetent service, they demeed my Marmont camera Gucci not authentic!!! I have all the proofs and even receipt! Absolutely crazy!
By Serg
Response from Dr. Runway· Feb 1, 2021
Since the day that we started luxury authentication, we have always known that we could be attacked by sellers of counterfeit items. Our authentication verdicts are based on our knowledge of luxury handbags and accessories from over 20 years of buying, selling, collecting, and studying them. We have perfected proprietary techniques for detecting counterfeit Gucci bags with 100% accuracy. Even Gucci superfakes cannot pass our authentication. Because one of your buyers authenticated your item with us and it was deemed counterfeit, you tried to write this review to damage our reputation. However, our clients know that we have been in luxury resale business for a long time, and they know that our verdicts are as accurate as can be.
Use them all the time !
By leslee D.