Great site, cool offers
Great site, cool offers I made 3 orders and got all my items fast without any problems
By SuperHero
Response from Drop· Oct 25, 2022
We appreciate your review!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
611 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Drop is a company that uses data and insights from community to create and curate products that help fuel people’s interests.
Drop (drop.com) has 611 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
611 approved reviews, newest moderated first
Great site, cool offers I made 3 orders and got all my items fast without any problems
By SuperHero
Response from Drop· Oct 25, 2022
We appreciate your review!
Their Drop Keyboard Club is a scam. They automatically renew, and even if you don't use it, they won't issue a refund.
By Roberto ロ.
Response from Drop· Oct 25, 2022
Hi Roberto, your membership will auto-renew on the annual anniversary of your subscription. You can cancel any time before your renewal to avoid being charged for a subsequent year.
They reached out and sent me a replacement product for getting a duplicate in the mystery box, and corrected the order
By Jared
Response from Drop· Oct 25, 2022
Thank you for sharing, Jared!
During the shipping my order has been lost and they kindly resend my product once more they have great customer service thank you and have great day Love you all
By Sang Kim T.
Response from Drop· Oct 25, 2022
Thank you for choosing Drop!
I purchased two Panda Boom mics and one was defective upon arrival. Within a week, customer service had shipped out a replacement unit no questions asked. They didn't even ask for the broken mic to be sent back.
By Ricotta_Cheesecake
Response from Drop· Oct 25, 2022
Happy to hear, thank you!
Products are great and customer service is outstanding! Will definitely order another pair of headphones here again.
By Gabriel R.
Response from Drop· Oct 25, 2022
We're glad you enjoyed your experience!
Excellent customer service from Katlyn. My parcel was misplaced/stolen, Drop was quick and efficient to replace this. Very appreciative and good experience!
By Amy
Response from Drop· Oct 25, 2022
We appreciate your feedback and will pass it along to her!
I had my keyboard for a little while and a few of my keys stopped working, I wasn’t really sure of the reason. So I contacted drop and they were quick to respond with solutions and eventually replaced my product. I’m very satisfied with Drop and I plan to buy from them again!
By Samuel J.
Response from Drop· Oct 25, 2022
Thank you for choosing Drop, Samuel!