The products are what they say and I…
The products are what they say and I love them.
By Lisa C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,293 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DRMTLGY is listed under Salons & Clinics.
DRMTLGY (drmtlgy.com) has 1,293 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,293 approved reviews, newest moderated first
The products are what they say and I love them.
By Lisa C.
Absolutely fantastic products. My girlfriend gets excited every time an order arrives!
By Scott S.
Made a large purchase on Nov 11. Partial delivery was made. Remainder was on back order. Never received the items on back order. Company claimed it was sent around Nov 26th with Amazon shipping, no tracking record. I sent 3 follow up email, finally another request was placed on Dec 6th to send my unfilled request from Nov 11th. It is now Dec 9th and no email sent so far with the shipment tracking. This was the first time ordering products from your company. I am beyond frustrated. I paid fully for all my purchases and now almost one month and 2 of the products order have not been delivered.
By Sam
Response from DRMTLGY· Dec 11, 2025
We sincerely apologize for the experience. We understand how important it is for you to receive all of your purchased items, and we’re glad our team was able to assist with the reshipment and resolve this. For any further assistance, please don’t hesitate to reach out to our Customer Service team at [email protected].
Still testing the Growth Factor Serum, but so far really impressed. Seeing improved texture and firmness. Increase in skin hydration!
By Kaylynne
Shipping fast
By Cheryl M.
I still have not received my order.
By Laura S.
Response from DRMTLGY· Dec 11, 2025
Hi there! We're so sorry if your order still hasn't arrived. We received an overwhelming number of orders during our Black Friday Sale and are currently a bit behind on shipping, but our team is working overtime to get all orders fulfilled as quickly as possible. We appreciate your patience and understanding. To check the status of your order, please contact us anytime at [email protected]. We're happy to help!
Couldn’t log-in to redeem points
By Carol R.
Response from DRMTLGY· Dec 10, 2025
Thanks for bringing this to our attention, and I’m sorry you had trouble logging in to redeem your points. Please reach out to us at [email protected] so we can take a closer look and help get this resolved for you. We’re here to help!
My order never shipped had to contact customer service to place a reshipment.
By Nazira O.
Response from DRMTLGY· Dec 11, 2025
Hi there! We're so sorry if your order still hasn't arrived. We received an overwhelming number of orders during our Black Friday Sale and are currently a bit behind on shipping, but our team is working overtime to get all orders fulfilled as quickly as possible. We appreciate your patience and understanding. To check the status of your order or if you need any help, please contact us anytime at [email protected].