I made a mistake on my online order
I made a mistake on my online order, but Lex took care of it asap. He resolved it totally and nicely
By Jeanne
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,293 reviews
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DRMTLGY is listed under Salons & Clinics.
DRMTLGY (drmtlgy.com) has 1,293 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,293 approved reviews, newest moderated first
I made a mistake on my online order, but Lex took care of it asap. He resolved it totally and nicely
By Jeanne
My order arrived quickly and the exchange/return process was surprisingly easy. I had read they were unresponsive online but that was not the case with my request.
By Carissa
Shade did not work for me but notified company and responded within hours saying next shade would be shipped out immediately. Really hope it works. I’ve tried a lot of concealers and eye correctors and none have worked.
By Lhva
Charm was very helpful and addressed and solved The issue promptly.
By Kelly R.
It helps that everything was on sale, and I love the fact that you have a shipping and duty charge at one low price to ship to Canada. Love the concealer and can't wait to try more of your products.
By Maureen B.
Easy to order
By Carol P.
Easiest checkout that I’ve experienced. Love the free shipping.
By Paulet S.
The information and the enthusiasm of all the ladies working was so great to experience!
By Judith T.