Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
173 reviews
DowinxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
𝑨𝒃𝒐𝒖𝒕 𝑫𝒐𝒘𝒊𝒏𝒙 Dowinx is a leading brand in the gaming chair industry, dedicated to blending ergonomic comfort with stylish, cutting-edge design. With a strong presence in the United States, Europe, and Japan, we aim to deliver premium seating experiences for gamers, creators, and professionals alike.🎯 𝑶𝒖𝒓 𝑴𝒊𝒔𝒔𝒊𝒐𝒏To empower gamers and remote professionals with comfort, performance, and durability — redefining what a gaming chair can be.💬 𝑪𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝑭𝒊𝒓𝒔𝒕We take pride in our fast customer service, multi-language support, and a growing user community. Our Trustpilot page is where we connect with our customers — to listen, improve, and grow. If you have feedback, we’re here to help.🛡️ 𝑾𝒆𝒃𝒔𝒊𝒕𝒆: www.dowinx.com𝑺𝒖𝒑𝒑𝒐𝒓𝒕: [email protected]𝑺𝒐𝒄𝒊𝒂𝒍 𝑴𝒆𝒅𝒊𝒂: @dowinxeu | @dowinx_us | @dowinx_jp
Dowinx (dowinx.com) has 173 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
173 approved reviews, newest moderated first
It's without a doubt the best chair I've ever owned. Very comfortable for both gaming and work. It fits perfectly, and the removable footrest is wonderful. It also has a vibrating lumbar cushion!
By Sara Lazaro A.
The brand is very attentive and the customer service impeccable. The product arrived within a week or two and I never had a problem with the delivery.
By Consumer
Havn't tried a gaming chair before but can say after trying this, can say this is best✨
By A y z Z.
Comfy and Cutie! I’m designer and I’ve been working on my Dowinx Chair since 6 months literally I’m sitting everyday and making illustrations. It’s highly comfortable and also Cutie series are pretty fit girly rooms🤍🤍
By Basak K.
I’ve been purchasing chairs from Dowinx for over 5 years now and have not had a single problem. Not only are their chairs cheap compared to other companies, they’re also very durable and comfortable. My favorite part about their chairs are the reclining feature. It lets me lay down to rest without going to my bed.
By aeri M.
They have the cutest chair, super comfortable and it elevates your space with style. I got a cute cat chair from them and I’m very happy with it!
By Marion L.
Ho già provato due modelli differenti di questa marca e devo dire che ne sono rimasta davvero soddisfatta! In particolare per chi come me ama sedersi a gambe incrociate è perfetta perché ha molti modelli con la seduta “piatta” senza rialzi laterali, che permettono quindi il massimo comfort Rapporto qualità prezzo ottimo, consigliatissima!
By Lex
Ich haben ein gaming stuhl vor mehr als 3 Monaten bestellt, Support reagiert nicht und das Dpd Tracking ist auch für den arsxx, mein stuhl war zuletzt geortet in italien, keine email bestätigung nichts. lasst euch nicht verarschen`. 180franken in den sand gesetzt
By manu
Response from Dowinx· Jul 28, 2025
Lieber Kunde / Liebe Kundin, es tut uns aufrichtig leid zu hören, dass Sie Ihre Bestellung nach über drei Monaten immer noch nicht erhalten haben – und dass unser Support nicht rechtzeitig reagiert hat. So etwas darf nicht passieren, und wir entschuldigen uns ausdrücklich für die entstandenen Unannehmlichkeiten. Darf ich fragen, ob das Problem inzwischen gelöst wurde? Falls nicht, möchten wir Ihnen sofort weiterhelfen und den Fall mit höchster Priorität klären – auch in direkter Abstimmung mit dem Versanddienstleister. Bitte hinterlassen Sie Ihre E-Mail-Adresse, damit wir die Angelegenheit umgehend untersuchen und eine geeignete Lösung anbieten können. Vielen Dank, dass Sie uns auf dieses Problem hingewiesen haben. Ihr Dowinx Team
