DossierReviews of dossier.co

Love Dossier and their fragrances. I am a dossier+ member and as such enjoy special perks. The perks or free gifts have left a lot to be desired. First time it was offered I ended up being charged for the gift and had to go through a lot to get the rep to understand my point. This latest round was a free perfume but it was damaged, old packaging and product spilt everywhere. While eventually all was resolved this program should be given priority and improved upon.

From start to finish, my experience with Dossier was absolutely flawless. Ordering was simple and smooth, shipping was fast, and everything arrived perfectly packaged. The entire process felt effortless and reliable, honestly one of the best online shopping experiences I have ever had. Highly recommend!

Very responsive and did the digging to find my specific issue and resolved it.

I've ordered from Dossier twice now and have had a great experience both times. Found them when searching for dupes and came highly recommended. One order had a scent that I didn't like (personal preference) and was able to return it via customer service support. They were SO quick and helpful, had a return label sent to me within 24 hours. I will be using them again.

I got only good things to say about this company there quality and longevity and scent so close up to the original especially for my Woody Sandalwood, which is the dupe of Santal 33. I have 4 scents from them. This is my second order of Woody Sandalwood. Im even ordering the larger bottle so i dont run out. Cant go wrong with this one

I accidentally entered my old shipping address that I no longer have access to. On a whim before it was shipped I emailed customer service. Viorel responded quickly and helped correct that shipping address. I've Never had service like that from online ordering before. Thank you!

Olvidé poner mi número en la dirección y mandé correo, la atención fue rápida y buena, mi paquete llegó en 3 días todo en perfectas condiciones

My favorite is the Aquatic Vanilla and everyone compliments me when I wear it. I had to return a scent that I didn’t like, and let me tell you, Greta in Customer Service was so kind, communicated consistently, and treated me like I mattered. I returned it and received a full refund. Highly recommend. The scent I sent back smelled so good but was too strong for me.