Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,799 reviews
DossierSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,799 approved reviews, newest moderated first
Bought their impression of Green Irish Tweed and there’s no discernible difference to the original, at a fraction of the cost. It’s hit and miss as to how much their impressions match the real product, but overall their product is good.
By CatMan
Amazing customer service, especially Samara, Adrian, and Alex, they have been quick, courteous and professional in responding to my order, changes or requests. I received my purchase recently, Citrus Peony, and love it. Thank you for providing the same quality of a product, but for an affordable price for all of us. I will continue to be a customer for this fragance and more to come. From now on I am a fan of Dossier!
By Brenda B.
I've made multiple purchases and been impressed by the perfumes. I had an issue with my last order and had an email reply in less than 10 minutes by a real person. They were super helpful and fixed my problem immediately. Excellent customer service!
By Regina D.
Parfum literally smells like rubbing alcohol, sprayed my neck 10 times per side, got zero reaction from my husband. WASTE OF MONEY
By Emilie P.
My problem was met with solutions, I was asked the necessary questions and it was handled quickly and efficiently. Very professional.
By Russell H.
Had a great experience at Dossier. You can't beat their prices! Really loved most things I bought. Some things I didn't but was still able to return them, which at some companies you can't. I will definitely be ordering from them again.
By Jay M.
Excellent fragrances with great customer service. My other colognes have moved to the background since Dossier.
By Theekshana F.
The customer service is great and they keep their word. If you don't like the fragrance they will ship it back free and 100% refund your money or let you credit your account to buy another fragrance.
By Skye I.
