DossierReviews of dossier.co

I ordered products on Jan.7, 2024; and my email address was not correct when I finished the order so needless to say I could not receive confirmation on my order. I tried 2 times sending an email to the company with no response. The third time I found an old email; and sent it to address my concern and got a response from Tudor 🥳 Not only did they respond they gave me the tracking info along with assuring me my purchase was on the way. THANK YOU TUDOR AND DOSSIER FOR MAKING MY EXPERIENCE BETTER 👏👏. I’ve been a customer since about 2020 and will continue to be ☺️.

Dossier is 10/10 company. Not only do they sell fragrances at an affordable price, but their customer service is impressive as well. I had a minor mishap with a leaky bottle but the reps I spoke to, Andrew and Ion, were quick to address the issue and give solutions to help the problem. The issue was taken care of immediately. I can’t say enough how Dossier is setting the bar high and others should take note. My experience was fabulous and I am not only recommending Dossier to others, but will be back when needing new scents.

Love the products!! Ordered last year and have referred several friends too! A slight inconvenience with my recent order was resolved immediately and really efficiently!! I am so impressed at how much Dossier values their customers!! Will order again soon ❤️❤️

Resolved a minor mistake (my fault) extremely fast, I’m very impressed with the customer service and the brand ethos. I was a little sceptical when I heard about them but the quality and value of the products I purchased had been excellent. Will definitely purchase again.

This company has one of the best costumer service!! Thank you so much to the agent Mike for assisting me with such a wonderful help!! :)

Dossier is a classy company. Their fragrances are amazing and are also less than half the price of designer fragrances. Dossier’s customer service is unmatched when compared to other companies! It is the only place I go when shopping for perfume.

Great customer service! I made a mistake and put the wrong address on my package as soon as I reached out they corrected the issue and my new package was sent out that day.

Dossier… I’ve always received immediate answers and feedback from the company… they are solution oriented and generous w/ their customers! AND the fragrances are incredible 10/10‼️