Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,799 reviews
DossierSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,799 approved reviews, newest moderated first
I received a gift of one of their perfumes and it had no scent. I sent an email to them and my problem was resolved the same day
By Jeanne K.
Response from Dossier· Nov 24, 2025
Thanks for reaching out, Jeanne! Same-day resolutions are exactly what we want for you. 💛
Muy buena atención
By AdrianSanchescas
Response from Dossier· Nov 24, 2025
Adrián, ¡gracias por la buena vibra! Nos alegra que todo saliera tan bien. 💫
Responsive efficient and quick. I appreciate cx service with a quick turnaround and understanding with information.
By Krissy S.
Response from Dossier· Nov 24, 2025
Love hearing this, Krissy! We always try to keep things fast and easy to follow, so we’re really glad it all clicked for you. 💛
Ya es mi 3er compra que realizo y siguen teniendo la misma calidad, tuve un detalle con un pedido que llego incompleto, pero me comunique con ellos por correo y solucionaron el problema en menos de una semana.
By Mitzia T.
Response from Dossier· Nov 24, 2025
¡Mitzia, qué gusto tenerte de vuelta por aquí! Y gracias por avisarnos cuando faltó algo, así pudimos arreglarlo rapidito. Nos encanta que sigas disfrutando la misma calidad en cada compra. 💛
Great perfume descriptions, very accurate. Quick shipping and no damage. Fragrances are amazing and they last all day!! One bottle will last a long time, you only need a 2 or 3 sprays!
By Sammy
Response from Dossier· Nov 24, 2025
Sammy, we love your energy! So glad everything hit just right for you: quick ship, no damage, all-day vibes, the whole thing. Enjoy every spritz. 💛
I bought 2 perfumes and, I must say, both perfumes were impressive with their packaging and presentation and smell. Perfumes were delivered within 3 days which was quite amazing!! Kudos to TUDOR who has been a great help explaining about the offers. As a customer you can sense that they genuinely want to help us!! First scent: Ambery Saffron delivers a warm, spicy, luxurious vibe with great longevity. it is mild smell and it gets better with time passing. It is a good fall/winter smell. Highly recommended for males. Second scent: Fruity Magnolia is bright, fresh, and subtly sweet, ideal for dailys (wife loves it). It is a very subtle smell. This one is a good one for females who like fruity and zesty smell. Honestly, they both feel premium without any doubt, scent lasting over 8-10 hours EASILY. THIS IS AN EXCELLENT value for what you pay. Dossier is the way to go!!!
By Prem C.
Response from Dossier· Nov 24, 2025
Prem, your whole review is a ride in the best way! We’re so happy the scents, the delivery, and the support all came through for you. Thanks for all the love! 💛
La atención fue muy buena, hubo algún en error en la dirección de mi domicilio, recibí atención por correo electrónico de “Jessica”, me apoyó para que mis perfumes pudieran llegar correctamente a mi domicilio. El envío fue muy rápido y los perfumes huelen muy bien.
By Montserrat G.
Response from Dossier· Nov 24, 2025
Montserrat, qué bueno que nos escribiste a tiempo! Nos alegra que todo llegara sin enredos y que las fragancias te encantaran desde el primer momento. 💛✨
La atención al cliente es excelente, te dan solución al problema, son amables. Los perfumes son increíbles
By Villey Hernández L.
Response from Dossier· Nov 24, 2025
¡Mil gracias, Villey! Nos encanta saber que te atendieron súper bien y que las fragancias fueron un acierto total. 💫💛
