Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
780 reviews
Dormeo USASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dormeo USA specializes in products specifically engineered to enhance your life through amazing sleep. All Dormeo USA products feature their patented aerospace Octaspring® Technology. Brilliantly innovative, Octaspring® technology combines the comfort of foam and the responsiveness of a spring.
Dormeo USA (dormeousa.com) has 780 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
780 approved reviews, newest moderated first
The mattress cover is exactly as advertised. I'd like another, however the cost is like a splurge for me. The quality & thickness is superb.
By Annie J J.
Response from Dormeo USA· Oct 12, 2025
Thank you for your feedback.
It sleeps very good, but it does not sleep cool like advertised. I used the ceiling fan at night, but I still wake up with my backside, sweatie
By Kathyhunt K.
Response from Dormeo USA· Oct 11, 2025
Thank you for your feedback. We recommend checking the material used in your sheets as our patented Octaspring airflow technology works best combined with breathable materials such as cotton or bamboo. Our Customer Care team would be happy to help track down the source of the problem and help you on the way to a better, cooler nights sleep. They can be reached at [email protected] or 1-888-885-2036.
I got this topper as I sleep very HOT. It didn't help. It seems to work well for others. This company was extremely pleasant and professional to communicate with. The topper itself was extremely well made and was beautiful. Dormeo is an excellent company with an awesome product. The return process was also amazing. Thank you, Dormeo, for an experience that will make me recommend you to anyone looking for a very well made topper.
By Sharon J.
Response from Dormeo USA· Oct 11, 2025
Thank you for your feedback, we're sorry to hear the topper didn't work for you, but it's great that you got to give it a try risk free. We recommend checking the material used in your sheets as our patented Octaspring airflow technology works best combined with breathable materials such as cotton or bamboo.
I am delighted that the mattress pad improves my comfort.
By Kay F S.
Response from Dormeo USA· Oct 10, 2025
Thank you for your feedback.
The Dormeo Premium Mattress Topper was the best purchase I could have ever made. I sleep so much better. I was diagnosed with Stage 4 cancer several years ago and have had difficulty sleeping and not waking up every few hours. This Mattress Topper has changed all that! I get a full nights restful sleep and wake up without all that pain in my shoulders, arms and side. I highly recommend this product for everyone who wants a peaceful and full nights sleep. Life is Good!
By Mark B.
Response from Dormeo USA· Oct 10, 2025
We're pleased to hear our topper has helped you get more restful sleep.
This mattress topper was my last hope. I have a one year-old $4000 mattress that’s been horrible. I bought this one in hopes that I didn’t have to buy another mattress and it’s amazing! I wake up with no back pain and it is well worth the cost.
By Lynn
Response from Dormeo USA· Oct 10, 2025
Thank you for letting us know about this experience. We're sorry to hear about the discomfort of your previous mattress, but it's great that our topper has helped upgrade the comfort.
I ordered Dormeo because I have back problems. I figured I had nothing to lose. I’m so happy with the product over my old mattress is truly a miracle. Helped me save money . Thank you
By Carol H.
Response from Dormeo USA· Oct 10, 2025
All the best for many more nights of great sleep.
felt great in the beginning, but is already sinking. I weigh 125 pounds. Oh well....
By amy C.
Response from Dormeo USA· Oct 10, 2025
We're sorry to hear that the topper has not been providing the support you've been looking for. We'd recommend reaching our to our Customer Care team at [email protected] or 1-888-885-2036 so that we can identify any reasons for this and help get you a great nights sleep.
