It feels like a cloud
It feels like a cloud
By 1885610
Response from Dormeo USA· Feb 2, 2026
Thank you for your feedback.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
780 reviews
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Dormeo USA specializes in products specifically engineered to enhance your life through amazing sleep. All Dormeo USA products feature their patented aerospace Octaspring® Technology. Brilliantly innovative, Octaspring® technology combines the comfort of foam and the responsiveness of a spring.
Dormeo USA (dormeousa.com) has 780 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
780 approved reviews, newest moderated first
It feels like a cloud
By 1885610
Response from Dormeo USA· Feb 2, 2026
Thank you for your feedback.
We love our dormeo mattress thank you
By James A U.
Response from Dormeo USA· Feb 2, 2026
That's great to hear, all the best for many more nights of great sleep.
Very comfortable
By Karen B.
Response from Dormeo USA· Feb 2, 2026
Thank you for letting us know.
Excellent product , sleeping so much better, and not waking up sore.
By Steven
Response from Dormeo USA· Feb 2, 2026
It's great to hear our topper has helped improve your sleep.
It covers the uneven old mattress but it is too hard for me I had to buy a down cover to make my mattress comfortable You should offer firm or less firm
By Loretta
Response from Dormeo USA· Feb 2, 2026
Our Premium Mattress Topper is a medium feel, but it is typical for it to feel firmer for the first few nights. We recommend trying it for at least 30 days so that you and your topper can fully adapt to the new sleeping surface. If you're still experiencing any discomfort after this time, please don't hesitate to reach out to our Customer Care team so that we can look into it further and help you get a great nights sleep.
Your product works as represented
By Richard G.
Response from Dormeo USA· Feb 2, 2026
Thank you for your feedback.
To tell you the truth, I was skeptical on this product. It sounded too good to be true. All I can say is “WOW”. From day one, my back pain is almost completely gone. It is a lot of $ to spend for someone like me, but well worth it. Just hope the product had a long life.
By Tarri
Response from Dormeo USA· Feb 2, 2026
It's great to hear that you found improvements to your sleep right away. We expect your topper to last for at least 10 years when used on a supportive mattress and well maintained, but if you have any concerns you can always reach out to us at [email protected].
So far no improvement in sleep or pain relief
By Thomas
Response from Dormeo USA· Feb 2, 2026
We're sorry to hear you've not found any improvement to your sleep so far. We recommend trying the topper for at least 30 days, as it can take time to get used to sleeping on a new surface. If you're still not finding any improvement after this time, please don't hesitate to get in touch.