Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
780 reviews
Dormeo USASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dormeo USA specializes in products specifically engineered to enhance your life through amazing sleep. All Dormeo USA products feature their patented aerospace Octaspring® Technology. Brilliantly innovative, Octaspring® technology combines the comfort of foam and the responsiveness of a spring.
Dormeo USA (dormeousa.com) has 780 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
780 approved reviews, newest moderated first
Bought a Queen RV mattress and it is doing a very good job. Replaced a foam topper with it and got a much cooler night's sleep.
By Phil C.
Response from Dormeo USA· Aug 4, 2026
We're glad that the topper has helped keep you cool throughout the night. Thank you for your review.
We were disappointed with the mattress topper based on the TV and demonstration. It really isn't as comfortable as shown.
By Eileen
Response from Dormeo USA· Aug 4, 2026
We're sorry to hear that the topper hasn't met your expectations. We recommend trying it for at least 30 days, as it can take time to adjusting to sleeping on a new service. If you still find any discomfort after that time, please don't hesitate to reach out to our Customer Care team regarding your 100 night sleep guarantee.
Husband having great difficulties getting comfortable to sleep. This has helped. Thanks
By Jan_Willis
Response from Dormeo USA· Aug 3, 2026
We're glad we could help, thank you for your review.
It was easy to order online. Fast delivery and very informative on what to do before using. Like the straps built in also on the bottom side.
By Audry
Response from Dormeo USA· Aug 3, 2026
We appreciate your review, thank you for letting us know about your ordering experience.
Excellent customer service/app
By Timmie R.
Response from Dormeo USA· Aug 3, 2026
Thank you for your review.
In just one week after sleeping on the Dormeo mattress topper I get a good night sleep, not tossing and turning, and I wake up without all the soreness that kept me from standing and walking in the morning. I would highly recommend people suffering with these symptoms look at your mattress first before taking medications to help. Consider the Dormeo mattress topper before any other mattress. It didn't take the 30 days for my body to adjust. Just one week. I am a believer in it.
By Judi
Response from Dormeo USA· Aug 3, 2026
We're glad to hear the topper improved your sleep so quickly. All the best for many more nights of great sleep.
Excellent product. Noticed a difference in our sleeping on day one. Highly recommended!
By Michael
Response from Dormeo USA· Aug 2, 2026
Thank you for letting us know about your experience with the topper so far. All the best for many more nights of great sleep.
We decided to try Dormeo's topper because our old foam topper was getting squishy and needed replacement after years of usage. It has met my expectations...it was easy to do pre-use recommendations and had no unsavory odor when unwrapped. No regrets of my purchase. Only wish it was a little softer. It has a nice firm but not overly firm feel.
By Beverly R.
Response from Dormeo USA· Aug 2, 2026
Thank you for your feedback. Please note that it can take up to 30 days to fully adjust to sleeping on the topper and it may feel firmer at first.
