Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
68 reviews
Door to Door Pet DeliverySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hello. I am Rachel, owner of Door To Door Pet Delivery LLC. A woman owned and operated company. This is our fifth year in operation (2025). Serving families coast to coast. We understand how stressful sending your fur-baby off with a stranger can be. I am available before, during, and after your transport. We have done over 2000 transports and over 900 transports off this platform alone. We are dependable, love animals, and safety first.We have grown to have a reliable team of quality drivers all over the country. All of my drivers are either family, friends of family, or referred by close friends. Our drivers use their late model vehicles which are temperature controlled, so your pet is comfortable. All our drivers are background checked by CheckR. If and when we have a driver that is not 5-star worthy, we no longer will use that driver.We pride ourselves with meeting your needs and time schedules. Our goal is to help your pet get safely to his/her destination with the least amount of stress. Also, to help you, as the pet owner, to have a peace of mind while your pet goes on a mini vacation. We share GPS tracking during the trip. At stops we will update you with texts and pictures.We offer VIP private pet delivery. Your pet will be spoiled and will get extra attention. We are nationwide, with drivers always traveling across country.We are registered with USDA;Class H, Certificate under Rachel Cary.Your pet is fully insured while under our care via Lloyd's London.Having multiple drivers means we never cancel, as we can send another driver, if one gets delayed.
Door to Door Pet Delivery (doortodoorpetdelivery.com) has 68 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
68 approved reviews, newest moderated first
They were great with my two dogs! Kayla was extremely communicative with me during the trip sending me pics and text on how Nala and Chunk were doing. If we ever need transport again we will absolutely use Door to Door again!!!!
By Aida
Very efficient and quick process.
By Jordan L V.
Response from Door to Door Pet Delivery· Apr 9, 2025
Thank you so much, Jordan. Please let us know if we can help you again in the future.
Rachel is so amazing! We had issues with our dogs flight being cancelled and she helped us find another flight and even drove the dogs herself 24 hours straight so they can make it and we can be reunited. Not all hero’s wear capes!
By Daniela
Response from Door to Door Pet Delivery· Apr 3, 2025
Awww. Thank you Daniela. We love what we do and I am happy we could make this happen. 🥰
Thank you for getting my pets safe and sound from California to NY. Bill was arriving at the speed of light with our pups. He send many videos and pictures on the way to ensure they were safe and good. Thank you!
By Marique
Response from Door to Door Pet Delivery· Apr 3, 2025
Thank you Marique. We appreciate you using our service.
