Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
99 reviews
DonorboxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Donorbox is an all-in-one fundraising platform designed to help nonprofits overcome key challenges like donor drop-off, limited resources, and the need for sustainable growth. With fast, easy-to-use donation forms, an AI-powered CRM, and seamless in-person giving options like Donorbox Live™ Kiosk, we empower organizations to maximize donations, build lasting donor relationships, and streamline their fundraising efforts – online and on-location. Join 100K+ nonprofits who trust Donorbox to grow their impact and sustain their mission.
Donorbox (donorbox.org) has 99 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
99 approved reviews, newest moderated first
I had a problem locating a particular donation in my account despite following the site’s instructions several times. I contacted a representative for help and he provided a link and clear guidance. I was finally able to access the information I was looking for. The representative was very patient and professional.
By Pamela
Had to contact Donorbox about a mistake/misunderstanding in my billing portion of the website. The support team got back immediately and said they would take care of the issue. I trust that they took care of the recurring charges for me. Thank you for the quick response! -Ken
By Mr S.
Great support!
By Jeffrey J.
وجدت المنصة منصة أفضل المنصات واسهلها في إطلاق الحملات . ملاحظتي لو كان هناك خدمة تسويق الحملات لكان أفضل، لان تسويق الحملات هي الكفيلة لنجاح الحملات. وشكرا لمنصة donerbox
By جمعية الشباب للنهضة الخيرية A.
Send one donation, ender up paying every month for 6 month,Even after deleting payment..deleted entire account now,Hope that helps..costumer service was No help..
By Jessie
I have interested with your service and support in reaching our goals I just request you to continue guide us to get donor in church construction in Tanzania family
By John J.
Donor box responded quickly and resolved my issue. Easy and professional.
By customerMF
Donorbox works more effectively. I have tried other crowd funding platforms but things have just failed because if you don't have contacts of potential donors to share your campaign with, your fundraiser campaign will just remain unfunded. But with Donorbox it becomes your free choice. Great work.
By George O.
