Very good pre-sales support and…
Very good pre-sales support and follow-up. Thank you to Helena for her patience and professionalism!
By Denny
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
248 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Pioneer of Multivendor Marketplace Solution. Simplify your online marketplace operations with Dokan. Perfect for seamless management and effortless scaling, Dokan is the ultimate platform for your growth.
Dokan Inc. (dokan.co) has 248 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
248 approved reviews, newest moderated first
Very good pre-sales support and follow-up. Thank you to Helena for her patience and professionalism!
By Denny
almost everything great, but the vendors dashboard does not look the best, especially on mobile devices.
By Filip K.
Helena was very helpful and answered all of my questions with good information. She was also very patient and kind even when I got a little frustrated. Thank you!
By Dee
Nice customer service. Catherine was very helpful in guiding me through an email problem.
By Nicola V.
Helena provided excellent support. She was knowledgeable, fast, and resolved my questions immediately.
By C. S.
Me han ayudado en lo que necesitaba, gracias a Catherine, fue muy atenta y entendió todo lo que le pedía. mil gracias
By Thulsa D.
Md Fayeakuzzaman was very clear that there was a conflict with Elementor Pro and Dokan Business Pro. This was good as we always hear about other plugin conflicts and disable all other plugins etc.After I supplied the necessary information to access my WP Backend the problem was resolved immediately. I was told this is a temporary fix by Dokan so hope there are no further updates thats gonna create the same problem.
By Mark
After analyzing several multi-vendor solutions, the most complete one we found was definitely... Dokan Pro. But the most important thing for us is the efficiency of their technical support department and the speed of response.
By Marco A.