Amazing support. Service not tested yet.
Helen answered all my answers (I had plenty of them). She was very helpful. I didn't test Dokan yet, but initial impression is very good.
By John
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
248 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Pioneer of Multivendor Marketplace Solution. Simplify your online marketplace operations with Dokan. Perfect for seamless management and effortless scaling, Dokan is the ultimate platform for your growth.
Dokan Inc. (dokan.co) has 248 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
248 approved reviews, newest moderated first
Helen answered all my answers (I had plenty of them). She was very helpful. I didn't test Dokan yet, but initial impression is very good.
By John
Thanks Richard for fast reply and fix my problems
By kunsuda F.
Thanks to the Dokan support team. I had to ask for a refund (not because of Dokan, but because I wasn't using the plug in), and they were very comprehensive
By Sin E.
Richard me apoyo excelente en la asesoría técnica de problemas que se tenían, cabe mencionar que por error solicite apoyo a otra área ajena a la técnica.
By Alberto A.
Richard was both helpful and knowledgeable.
By Bruce C.
Richard was helpful alot, and i got to understand how Dokan works.
By Brian O.
Great customer service and support! Thanks, Richard!
By Ali N.
Generally speaking I have been pretty happy with Dokan Pro (Business). I've been using it for about a year now. There are somethings that definitely need improvement - like the ability to assign recurring subscriptions and deactivation of accounts when subscriptions are cancelled. Support has always been very helpful!
By Casey Ward G.