Outstanding service
Outstanding service, prompt shipping.
By David K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,207 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For the past 30 years, Dogtra dedicated to the development of the highest quality e-collar training devices, which carry a proven track record that professional dog trainers and pet owners trust and love. Expertly designed for wide range of training conditions and dog types, Dogtra provides dog trainers and owners the most effective tools needed to improve a dog’s behavior and unleash its potential. For more information, visit www.dogtra.com.
Dogtra (dogtra.com) has 1,207 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,207 approved reviews, newest moderated first
Outstanding service, prompt shipping.
By David K.
Talked to customer service rep about my current system not working well. Asked if new system had same limitation with the range advertised or does the range deteriorate with elevation change and tree cover. She said I never heard of that. Well it’s right in the manual. Overall disappointed in the quality from Doctor. After just over a year two major repairs and now has to buy a new system
By Gary N.
So far I've not yet received the transmitter I ordered to replace my lost one. I'm giving this five stars because, once I realized I could possibly replace it, I went to the site and it was really intuitive. I'm hoping the item comes as ordered.
By Zoltan
5 stars I would rate Dogtra. The collar we purchased 7 years ago was an easy way to train our cockapoo and now our Labadoodle. We live on a lake, no fences and our dog learned the boundries within a week. Plus, we never used the shock bottom, just vibrate and it caught the attention and trained our dogs. I recommended it to everyone who has a dog.
By Gloria B.
Great company, great products, easy website to use. Fast and accurate.
By Judy E T.
Great service and products
By Philip M.
Quick and helpful, thank you!
By Chantelle P.
Dogtra products are excellent but their service is better. If you need parts or new batteries, their website is easy to navigate. If you need help, they are easy to get a hold of and if you order the wrong item, they are quick to provide a refund. Love them!
By Al A.