Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About DNA Diagnostics Center
Our mission is to provide the best DNA testing services, accessible and affordable to our clients wherever they are. By providing high-quality DNA tests, we strive to empower our clients with the information they need to discover truth and make confident decisions in their personal or professional lives.
DNA Diagnostics Center (dnacenter.com) has 862 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
We went to a lab out of Louisiana. We got the results back 1672 out of 2034. I’m not disputing results I just kinda wanted to know what percentage is needed to be the father? Our test was 0% There is another possible candidate but he was diagnosed with being infertile. All the dates pointed to the guy I got tested. I am also doing a test with the infertile guy to be sure.
By Kimberly S.
On the fence
We selected this test as it stated results in 2 days after the test is received. The process is easy to complete. I would suggest mailing with your own shipping preference if you are in a rush but that is not within DDC's control. The part I am upset about is that this cost more than other options and we don't have results timely. We could have selected something less expensive. The whole point for me was to get the results within the 2 days. I was notified 5/4 that results would be ready on 5/6 at 6pm EST. Still waiting 7:53 pm.. crossing my fingers the system is still updating for the day.
By Kat
Son puros charlatanes
Son puros charlatanes. Para empezar ningún negocio de Ohio hablan español. De donde salen estos tan buena onda. Negocio pirata?
By Irma D.
I THINK THESE PEOPLE ARE A SCAM
I THINK THESE PEOPLE ARE A SCAM, THEY HAVE BEEN TAKING TOO LONG TO PROVIDE ME WITH RESULT AND CONTINUE TO DELAY THEM, THEY NEVER DELAYED WITH DEBITING MY CREDIT CARD FOR PAYMENT. I WILL BE CONTACTING THE BBB AND MAKING A FORMAL REPORT. I HAVE ALSO CONTACTED MY LOCAL MEDIA OUTLET
By Dana C.
Reasons why results may not be what you expect...
So, I have a lot to say. And I will explain why I gave 4
stars:
First of all, I want to say that all those bad reviews really almost gave me a darn stroke from all the stress it gave me. Like really? I have come to the conclusion (after analyzing these reviews over and over), that a lot of these women are either in (1) denial or (2) fraud was committed without them realizing. In other cases, (3) human error has occurred. However, human errors, although possible, are nevertheless rare. Let me advise you of a way to reduce human error: If you have 2 or more possible fathers, don't get them swabbed at the same time, because chances for human error will increase in this instance (they switch swabs). Also, in one case that I read, the swab of the mother was mistakenly switched with the child, so the father tested negative because they were testing the father and mother, instead of the father and child. It's simple issues like this. I'd do a blood test for mom, and a swab for dad to decrease chance of human error.
Now, to decrease chances of FRAUD, you need to do it the legal way--or just make sure you are all together conducting this test. Because it is very possible for your "baby daddy" to be a complete dirt bag and to get someone else, i.e. his homeboy, to do the test for him. So, make sure he's not being sneaky, by doing it with him, or have a witness. Another instance of fraud is when the mother uses the saliva of her other child--that IS indeed the child of the possible father--for her other kid. Women can be messed up too!
Now, there's not much you can do about women being in denial. All these women who have alleged false results, please follow up with some evidence. If not, stop making the rest of us worry! The way your baby "looks" to YOU is SUBJECTIVE. You might want so badly for your child to be his that you find ways the baby looks like him (even though they are not related). C'mon, how many times have we seen this on Maury? Countless.
Now, the reason why I gave 4 stars instead of 5 is because I had to wait 20 minutes to speak to a representative. And when I finally spoke to someone, I'm honestly going to say I was not feeling her vibe at all. I mean, in her defense, I did come off a little strongly because I was freaking out about the reviews and thought they were scamming me because it's already been over 2 weeks, so maybe she was just a bit defensive. Whatever the case, good customer service would have been nicer and more reassuring. She was too "strong" for lack of a better word--kind of like she was on the defense already from all the other people calling to complain to her. Please be mindful that many of us are pregnant and already hormonal and freaking out, so it doesn't hurt to be a little nice. Nevertheless, she gave me the facts and details I needed-- she did her job. I was initially upset because of the wait but she pointed out that the results come 7 days AFTER they get the blood sample (which IS advertised accordingly on their website). She informed me when they received the blood sample and counted 7 days from there--which is today. I received my results today and am very happy. I too, was a worried mom-to-be because of the negative REVIEWS. I had no reason to worry before I read these negative reviews; it's just so unnecessary!
Thank you to all those who took the time to write all these positive reviews. I rarely write reviews, but for this situation, I had to. Hopefully, I can give someone else peace of mind.
By Sarah K.
This company are scammers and mislead…
This company are scammers and mislead you into buying this
By far the worst experience I've ever had
No empathy no understanding no definitive answers not even a resolution
Website states 4days for results, they have had my swabs now for 2 weeks and still can't tell me when I will get my results as their stuck in customs in the US
NOWHERE on their website states tests are being shipped to another country
So tbh time frames aren't realistic for problems like this when it occurs
To top it off, requested a refund because to be Frank it's by far the worst company I've dealt with , they advised me they have to request the refund and I then have to wait for confirmation of the refund low and behold cannot give me a time frame for that either all tour get from the advisor is "I don't know"
Shambles of a company scammers and not helpful
This is so emotionally draining . It's life changing yet they couldn't give a dam!!!! don't waste your money.....I have no faith I'm even gona get a refund ....in which case if this does not happen I will be posting this allover social media.
By Kiki G.
Mixing or human error in the samples manegment
can i rest and be sure that my samples never gonna be mistaken with someone else offering the result a i got in the NIPPT. In the postnatal’s you offer the dual process in this what do you do
By GT
Did anyone know DDC laboratory in USA?
Did anyone know DDC laboratory in USA?
DDC company uk address but the laboratory based in USA
Same Nurse with two different signatures on forms
Please donot waste your time and money with this company looks big and stylish website but they can’t offer you good service there are thousands good laboratory in UK you don’t need your dna go to other countries