DiscountfilterstoreReviews of discountfilterstore.com

Heidi was very knowledgeable and sympathetic to my issue. She was able to solve my problem and get a new part ordered.

Ordering and checkout was easy and convenient. Confirmation was quick and it shipped the next day.

It worked. There is always a concern about the company mining and re-selling my personal information, and I am definitely not a fan of that. It would also be nice if they would divulge an estimated delivery date at time of order. Like many companies, I am sure that they will "sit" on my order for a few days before actually shipping it, even though they already have my money. Additionally, I had to do a lot of digging to find out the FOB location so that I could try and make an educated wild guess at an ETD. It turns out that USWF is located in Zumbrota, MN, so I am assuming that is FOB point. Shipping is merely listed as "Economy," although no actual carrier(s) is/are indicated. Why they are so secretive, I have no idea, but I find that a bit disturbing. What ever happened to company pride? I love my USWF RO Tankless filtration system, but ordering replacement filters is a bit scary.

The salesperson was very courteous even though her computer was acting strange.

Still to this day I have not received my item.

I get my filters from DF

Easy to find what I need and easy to transact my purchase.

Helpful customer service that made ordering the correct product easy. Great prices and fast delivery.